Medical Secretary Respiratory
3 months ago
An exciting opportunity has arisen within the Respiratory Department based at Blackpool Victoria Hospital. We are looking for a motivated, enthusiastic individual who can follow instruction, work on their own initiative, and as part of a team. Attention to detail is of paramount importance with high level accuracy rates. The maintenance of patient confidentiality and excellent customer care skills are essential to this post as is the ability to demonstrate Trust Values.
Previous secretarial experience is essential with a good understanding of NHS England’s Referral to Treatment 18 week target. A good understanding and knowledge of the Trust’s databases (HISS, MAXIMS & NEXUS) is desirable, although training will be provided.
The successful applicant should be computer literate with demonstrable experience in the use of Word, Excel and Outlook. The ability to work to tight deadlines, transcribing letters and prioritising investigation results is a requirement of the post. Staff will be expected to cover colleagues annual and sick leave. It is also imperative to be adaptable to change particularly at short notice. This is an extremely busy role and comes with a high level of responsibility.
Transcription & production of dictated reports and correspondence, using G2 voice recognition software for the Consultants and team. These may include outpatient reports, discharge summaries, operation notes and other relevant clinical and non-clinical correspondence.
Manage patients’ investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to the appropriate clinician. Ensure all reports are seen and signed by the clinician prior to filing in case notes. Retrieve investigation results and reports from the Pathology, Radiology (PACS) and ADAMS systems, where applicable. Be responsible for chasing up any missing results.
Taking and transcribing minutes of Directorate and Operational Support meetings when required.
Administrative support for the Directorate.
Provide Cross Cover for other Directorate colleagues.
Communicate appropriately with patients, relatives and healthcare workers who may be aggressive or irate.
Respond to enquiries from patients and healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary. If appropriate, with permission of and instructed by the Consultant, convey clinical/medical information to patients, medical, nursing, pharmacy or other healthcare staff.
As one of the United Kingdom's largest coastal resorts, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live.
In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers several scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Blackpool Teaching Hospitals NHS Foundation Trust is a large, integrated provider of acute and community services to the 445,000 population of the Fylde coast health economy and the estimated 11 million visitors to the seaside town of Blackpool. With patients and families at the heart of all we do, we are committed to creating a culture that empowers our staff and inspires us all to deliver first class clinical care. We form a central part of the Healthier Fylde Coast Integrated Care Partnership and our progressive approach to partnership working in the area provides an enviable opportunity to redesign and deliver services that meet the challenges of today's health system.
Please see attached Job Description and Person Specification for Medical Secretary main duties and responsibilities.
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