Academic Registry Support Administrator

3 weeks ago

Sunderland, United Kingdom University of Sunderland Full time

To provide a flexible and comprehensive administrative support to ensure the
smooth and effective running of operations across the Student Casework Team

**Key Responsibilities**
**and Accountabilities**:
A variety of administrative tasks including:

- Organise, maintain and continuously review office systems to ensure that

the processes and procedures are effective and appropriate to the support
function.
- Act as officer for ad hoc meetings as required including recording,

producing and distributing accurate minutes and transcriptions
- Administer the Academic Misconduct Awareness Course

including Word, Excel, and PowerPoint. Develop knowledge and skills

- Use business systems and reports, analyse and transfer data for the

purpose of monitoring and audit.
- Maintain a range of administrative processes and procedures that support

the Academic Registry Service including, filing, scanning, copying, typing,
distribution of post, procurement of stationery and stock monitoring.
- To act as an ambassador for the Academic Registry at all times, ensuring

that all aspects of the role demonstrate a commitment to developing and
delivering customer focused services, based on an understanding of our
customer’s needs and expectations.
- Any other duties within the scope and general nature of the grade which

may be required.

**Duties include**:

- Be responsible for the smooth administration of the Academic

Misconduct Awareness course
- Support the preparation of cases for Academic Misconduct Panels
- Input, check and process of information on SITS
- Input, check and process information on the Casework Management

system
- Arrange interviews with students and staff for the Casework Investigator
- Support the Casework Investigator by taking minutes of interviews or

transcribing recordings
- Source information for the Casework Team such as Module and

Programme Guides, student attendance records, transcripts etc.
- Update the Casework section of My Sunderland
- Assist Academic Misconduct Panels and Academic Appeals Panels by

organising meetings, preparation and distribution of papers and any follow
up actions.

**Special**
**Circumstances**:
Annual leave may be restricted at certain times of the year to accommodate business
needs.

University of Sunderland
**Role Profile**
Part 2

**Part 2A: Essential and Desirable Criteria**
**_Essential _**

**Qualifications and Professional Memberships**:

- A good standard of basic education including GCSE English and Maths
- or equivalent experience- Extensive expertise in use of IT systems and software

**Knowledge and Experience**:

- Experience of working in an office based environment including- Excellent inter-personal skills
- Experience of dealing with a variety of customers
- Extensive experience of working with a range of electronic business
- systems and software packages including Microsoft Office- Experience of developing and implementing processes
- Ability to use own initiative
- The ability to work to strict deadlines and prioritise a demanding
- workload whilst working under pressure- The ability to deliver documents to a high standard of presentation

**_Desirable _**
**_Qualifications and Professional Memberships: _**

**Knowledge and Experience**:

- Experience of Higher Education

**Part 2B: Key Competencies**
**Competencies are**
**assessed at the**
**interview/selection**
**testing stage**

**COMMUNICATION**

**Oral communication**

The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and occasionally is required to, understand and
convey information which needs careful explanation or interpretation to help others
understand, taking into account what to communicate and how best to convey the
information to others.

**Written or electronic communication and visual media**

The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and occasionally is required to, understand and
convey information which needs careful explanation or interpretation to help others
understand, taking into account what to communicate and how best to convey the
information to others.

**TEAMWORK AND MOTIVATION**

The role holder is required to be supportive and encouraging of others in a team;
help to build co-operation by setting an example and showing a flexible approach to
delivering team results; contribute to building team morale as an active participant
in the team.

**LIAISON AND NETWORKING**

The role holder is required to carry out standard day-to-day liaison using existing
procedures in order to pass on information promptly; keep people informed to
ensure co-ordination of effort and that work is done effectively. The role holder is
required to participate in networks within the organisation or externally in order to
pass on information promptly; keep people informed to ensure co-ordination of
effort and that work is done effectively. Not a requirement

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