Digital Services Support Officer
7 months ago
Working within the Digital Services (IT) ServiceDesk, you will provide a comprehensive 1st line technical telephone support service to NHS Ayrshire and Arran. You will ensure the continuous availability and efficiency of the IT clinical and administrative systems through troubleshooting, maintenance and repair of desktop hardware and software.
An HND in Computer and Network Support or equivalent is essential, as is experience supporting desktop hardware and software, including Remote access solutions. Extensive knowledge and experience of supporting Microsoft products including M365 also essential.
Driving Licence/access to a car is required for this role.
**Location**: Ailsa Hospital/Home
Informal enquiries are welcomed to Mr Jim Wallace, Digital Services ServiceDesk Team Leader, Tel: 01292 513798
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Care and Support Officer
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