Digital Services Support Officer

7 months ago


Kilmarnock, United Kingdom NHS Scotland Full time

Working within the Digital Services (IT) ServiceDesk, you will provide a comprehensive 1st line technical telephone support service to NHS Ayrshire and Arran. You will ensure the continuous availability and efficiency of the IT clinical and administrative systems through troubleshooting, maintenance and repair of desktop hardware and software.

An HND in Computer and Network Support or equivalent is essential, as is experience supporting desktop hardware and software, including Remote access solutions. Extensive knowledge and experience of supporting Microsoft products including M365 also essential.

Driving Licence/access to a car is required for this role.

**Location**: Ailsa Hospital/Home

Informal enquiries are welcomed to Mr Jim Wallace, Digital Services ServiceDesk Team Leader, Tel: 01292 513798



  • Kilmarnock, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen within Digital Services for 3 x Facilitators to support the planning and implementation of the e-Rostering project within NHS Ayrshire & Arran. You will provide comprehensive facilitation support to the project manager in all aspects of the implementation of the e-Rostering solution. The ability to understand complex...


  • Kilmarnock, United Kingdom NHS Scotland Full time

    customer service delivery. NHS Ayrshire & Arran is ambitious in developing its Digital services to support organisational change and modernise service delivery for the benefit of staff, patients, carers and the public. The postholder will act as a key advocate of this agenda. **Please note**: this is a fixed term/secondment opportunity for 1...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the PositionWe are seeking a highly motivated Digital Banking Customer Care Agent to join our team at Teleperformance and provide exceptional customer experience to Virgin Money clients.Key Tasks:Handle customer inquiries and resolve their issues related to digital services.Communicate effectively with customers and provide them with guidance on using...


  • Kilmarnock, United Kingdom NHS Scotland Full time

    In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe and Respectful. As a Surgical Appliance Officer based within the East Ayrshire Health and Social Care Partnership, you will provide a comprehensive secretarial and clerical support...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the RoleWe are seeking a highly skilled Digital Banking Customer Care Agent to deliver exceptional customer experience for Virgin Money clients at Teleperformance.This is a full-time permanent position with a competitive salary of £44 per hour, offering opportunities for career growth and development.Key Responsibilities:Provide assistance and resolve...


  • Kilmarnock, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 283093**Salary**: - £22,845**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt - Interventions**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...

  • Administrative Officer

    7 months ago


    Kilmarnock, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 352717**Salary**: - £25,082**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud, Compliance and Debt - Interventions**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...


  • Kilmarnock, East Ayrshire, United Kingdom Horizon Parking Full time

    Job Summary:We have an exciting opportunity for a Parking Support Officer to join our team at Horizon Parking. As a key contributor to our operations, you will play a vital role in ensuring efficient traffic flow and customer satisfaction.Your primary responsibilities will include directing customers towards vacant parking spaces and providing assistance...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    At Teleperformance, we value our employees and strive to create a positive and supportive work environment. As an Office Based Customer Service Representative, you will be part of a diverse team that is passionate about delivering world-class customer service.Your primary responsibility will be to handle customer inquiries via phone, email, or other...


  • Kilmarnock, East Ayrshire, United Kingdom East Ayrshire Full time

    Job DescriptionWe are seeking a skilled Community Support Officer - Vulnerable Adults to join our team at East Ayrshire.About the PositionThis temporary part-time role is based within Adult Support Services at Altonhill, focusing on delivering high-quality support services to vulnerable adults in their own homes.Key ResponsibilitiesProvide person-centered...


  • Kilmarnock, United Kingdom NHS Scotland Full time

    The Risk Management Team in NHS Ayrshire & Arran are looking to appoint a Risk Support Officer, to join their friendly, dedicated and supportive team. Reporting to our Senior Risk Management Advisor, you will have an IT related qualification e.g. at HND level or equivalent experience, in addition to having a working knowledge and experience of Microsoft...


  • Kilmarnock, East Ayrshire, United Kingdom East Ayrshire Council Full time

    Job DescriptionWe are looking for an experienced and compassionate Adult Community Care Officer to join our team at East Ayrshire Council. As a valued member of our Adult Support Services team, you will be responsible for delivering high-quality care and support services to vulnerable adults in their own homes.Key TasksTo provide personalized care and...


  • Kilmarnock, United Kingdom Microtech-Group Full time

    **Job Title**: Technical Support Analyst **Location**: Kilmarnock / Ayrshire **Salary**:up to £25,000 per annum DOE **Job Type**: Permanent/Full Time - 37.5 hours per week, covering shifts between 8:30am and 6pm **The Company**: Microtech Group is an award-winning full service, commercial IT support, Telecommunications, Telehealth and Digital marketing...


  • Kilmarnock, East Ayrshire, United Kingdom NHS National Services Scotland Full time

    Job DescriptionNHS National Services Scotland is committed to promoting equality and diversity in our workforce and eliminating unlawful discrimination. We welcome applications from all sections of society.An opportunity has arisen for a permanent Administrative Assistant based at University Hospital Crosshouse, working 18 hours per week, mainly Monday to...


  • Kilmarnock, United Kingdom QA Apprenticeships Full time

    **Employer description**: This client is looking for an ambitious individual to join their Business Unit team in Kilmarnock. You will be part of a wider Renewables Network who are currently working on site on a £36 million pound project. They are a worldwide energy systems integrator, who work across 39 countries and have turned over 4.9 billion euros so...


  • Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

    About the JobWe are looking for an experienced Digital Banking Customer Care Agent to join our team at Teleperformance and provide top-notch customer service to Virgin Money clients.Responsibilities:Take inbound calls from customers and resolve their queries related to digital services.Guide customers on how to use digital banking services and answer their...


  • Kilmarnock, United Kingdom Kelly Services Full time

    **Customer Service / Administrator**/ **Kilmarnock** / **£17,364.50** The Role Working as a **Customer Services Administrator**in the financial services industry on behalf of a well known bank. This role is based in Kilmarnock and sets an expectation of delivering World Class **Customer Service** - A typical day will see you working up to 8hrs per day in...


  • Kilmarnock, United Kingdom Kelly Services Full time

    **Customer Services Advisor** / **Kilmarnock** / **£20475** The Role Working as a **Customer Services Advisor** in the financial services industry on behalf of a well known bank. This role is based in Kilmarnock and sets an expectation of delivering World Class **Customer Service** - A typical day will see you working up to 8hrs per day in a lively &...


  • Kilmarnock, United Kingdom Kelly Services Full time

    **Customer Services Advisor** / **Kilmarnock** / **£17,364.50** The Role Working as a **Customer Services Advisor** in the financial services industry on behalf of a well known bank. This role is based in Kilmarnock and sets an expectation of delivering World Class **Customer Service** Site: Kilmarnock (site based) Shifts: Mon - Sat 07:00-21:30 & Sun...

  • Clerical Officer

    1 week ago


    Kilmarnock, United Kingdom NHS Scotland Full time

    In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. The post holder is required to work collaboratively in a safe, caring and respectful way. As a Clerical Officer based at the The Johnnie Walker Bond, Kilmarnock, you...