Administrator
2 months ago
**Administrator / £22,500 / Permanent / Full Time / Hoddesdon / Great company to work for / Great benefits**
Residential Management Group (RMG) has an exciting opportunity for an **experienced Administrator **to support the Utilities Team to undertake the investigation and resolution of utility disconnections and reminders.
**You’ll be based at our Hoddesdon Office (EN11 ODR), working 37.5 hours, Monday to Friday**
**What do we have to offer you?**
- A competitive salary of up to £22,500
- 25 days holiday plus Bank Holidays plus your Birthday off
- Comprehensive induction / training
- Free on site parking
- Free Eye Tests
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Employee wellbeing initiatives, including free fruit
- Earn up to £1,000 with our ‘Refer a Friend’ scheme
**What are some of the things you’ll be doing as an Administrator in the Utilities Team?**
- Investigate and resolve queries regarding disconnection of utility supplies
- Processing/investigating and resolving utility reminders
- Reconciliation of utility statements
- Weekly reporting with major utility suppliers
- Building and maintaining relationships with internal and external customers
**What skills and experience are we looking for?**
- Previous administration support experience
- Excel and data manipulation skills
- Highly organised, forward thinking and a confident problem solver
- Demonstrate a consistent, high level of customer service both internal and external
- Effectively organise your own workload, whilst working to personal and team deadlines
- The ability to communicate effectively, both written and verbal
- Able to use Microsoft (Outlook, Excel and Word) to intermediate level
- Educated to GCSE level (or equivalent)
**What other benefits do RMG offer?**
- Generous pension scheme
- Life assurance - 4 x annual salary
- Cycle to work scheme
- Two paid volunteer days per year
- Employee Assistance Programme; access to free confidential advice on matters important to you
- Corporate Social Responsibility events throughout the year
- Sponsorship for study and professional qualifications (up to 5 study days)
- And much much more
**Who are RMG?**
RMG is one of the largest and most respected property management companies in the country, with more than 100 years of successful property management experience. Our property portfolio spans over 127,000 households across the UK.
RMG embraces diversity and equal opportunity in the workplace.
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
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