Business Improvement Administrator

5 months ago


Kilmarnock, United Kingdom Scottish Prison Service Full time

The post holder will be responsible for performing a variety of administration tasks within Business Management Unit with a particular focus on Information Management, including Data protection, Subject access requests (SAR) and Freedom of Information (FOI). The post holder will process collate, audit and report on a range of data and will liaise with and respond to request from external stakeholders.

The post holder will provide administrative and secretarial support to Governor in charge and senior managers and provide cover for the Governors PA duties.
- Responsibilities- Support and provide cover for Business Management administration primarily in the management of complaints, Internal Complaints (ICC) Loss or Damage to Prisoner Property Claims (LODPP).- Organise appointments and maintain diaries. Arrange meetings and visits for the GIC and Senior Management, Copy and audio typing of letters, minutes, reports, and presentations.- Process, collate, audit and report critical business data and report using Microsoft Office packages.- Maintain the Subject Access Request and Freedom of information databases, providing administrative support within these processes.- Effectively administer the ICC process.- Management of external and internal communications.**Person Specification**- Qualification Requirements- Five National 5 qualifications, including English and Maths/Arithmetic or equivalent or proven relevant work experience. **Essential**
- Knowledge, Skills and Experience Requirements- Competent and experienced in all aspects of administration including recording and producing accurate minutes. **Essential**
- Experience of using MS Office packages and computerised records/databases as effective business and reporting tools. **Essential**
- Experience of working with or handling confidential information.** Essential**
- Behaviour Requirements- Listen & Communicate- Change & Improve- Relationships & Collaboration- Plan & Organise- Selection method 1- Interview


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