Customer Service Administrator Apprentice

4 days ago


Kilmarnock, United Kingdom Rewards Training Recruitment Consultancy Full time

**Job overview**

Taking calls from customers
Updating online database records
Maintaining optom diary
Responding to enquiries
Confirming deliveries and appointments
Providing general customer service and administrative support

**What will I learn?**

As part of your development in the role you will learn how to provide excellent customer service skills, how to use complex database systems and the process for recording information accurately. You will also be working towards and SVQ in Business Administration.

**What qualification or qualities are required?**

There are no set requirements for this role in terms of qualifications or experience, however Maths and English are preferred if possible. Good IT skills are essential for learning the internal computer systems and being confident speaking on the phone to customers is also necessary. It is important that you are keen to develop and learn more skills to improve in the role.

**Job Types**: Full-time, Apprenticeship

**Salary**: £11,500.00-£16,500.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kilmarnock: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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