Customer Service Coordinator

2 weeks ago


Kilmarnock, United Kingdom Brite Recruitment Full time

A thriving Institution based in Dundonald is looking for a Customer Service Coordinator to join their fast-paced, exciting team.

**ABOUT THE ROLE**

The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

**BENEFITS**

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more

**RESPONSIBILITIES**

As a Customer Service Coordinator your key duties will include:

- Updating systems with relevant and accurate information
- Supporting the Sales team when required
- Providing support with processing of new proposals, including checks on AML and Credit
- Processing deposits and initial payments on the system
- Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

**REQUIRED SKILLS & EXPERIENCE**

To be considered for the role of Customer Service Coordinator**,** you must have:

- Previous office-based customer service or administration experience
- Educated to GCSE level with passes in Maths & English as a minimum
- Excellent communication and relationship building skills
- Understanding of Microsoft Excel
- Problem solver
- Ability to multi-task and prioritise during busy periods
- Ability to work independently as well as part of a team

**NEXT STEPS**

Why wait? Don’t miss out

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday

Application question(s):

- Do you have excellent communication and stakeholder management skills?
- Do you have previous administration or office-based experience?
- Are you happy to commit to a 12month FTC?

Ability to Commute:

- Kilmarnock (required)

Work Location: In person



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