Office Assistant

1 month ago

Ashford, United Kingdom THE JOLLY BAKER, ASHFORD, MIDDX TW15 2UG Full time

**We are The Jolly BakerA well known business based in Ashford Middlesex.**

We are currently recruiting for an Office Assistant. You will join our busy office team and be taught new processes along the way. Enthusiasm and care (for our business and customers) are essential to the role.

**Customer Services required for the Office Assistant**
- To build effective relationships with our present customers and potential new customers
- To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues

**Administrative support required for the Office Assistant**
- Inputting figures on our Bakery software
- To ensure that all databases are kept up-to-date with progressing work and customer orders
- To ensure that all departmental records (paper and electronic) are kept in accordance with good practice and Data Protection standards
- To follow and where possible improve departmental processes and Company service standards
- To be thorough and use attention to detail especially when taking customer orders
- Speaking to emergency contacts on the businesses behalf such as mechanics or repair companies to organise Mots, book in repairs or order parts
- Ordering online products from wholesalers.
- Cash handling, running local errands, making and taking telephone payments

**Teamwork required for the Office Assistant**
- To understand and pro-actively support the business
- Provide feedback to management of potential improvements to existing procedures and scripting
- Work as part of a team to achieve the departmental standards and objectives
- We are a small team looking for someone with a ‘can do’ attitude that is not afraid to jump into different job roles within the office. We cover each other’s holidays and are responsible for keeping ‘our work environment’ clean. There is no such thing as ‘it’s not my job’

We are looking for somebody who is motivated, hardworking and willing to learn. Full training is provided, ideally we are looking for people who have had exposure to working in a bakery or catering environment however this is not essential.

Hours: 8.30am - 4.30pm Mon - Fri (40 hour week)

Wages to be discussed in interview - Based on experience

The office is located 5 minutes from Ashford (Surrey) Train Station, based above our busy High Street Shop.

**Job Types**: Full-time, Permanent

Pay: £27,040.00-£29,120.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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