Administration Officer

7 months ago

Ashford, United Kingdom UK Health Security Agency Full time

**Details**:
**Reference number**:

- 359146**Salary**:

- £24,291 - £25,312- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Ashford (Kent)About the job

**Job summary**:
At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

Our mission is challenging, innovative and in the spotlight. We will work to ensure our people have the diverse skills, experiences and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled to play their part in delivering our work.

The job purpose is to work collaboratively with all members of the team and/or Directorate to provide an accurate and effective administrative support service. The post holder will work with mínimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.

**Job description**:
Specific duties of the role may vary depending on the site and teams/functions.

**Administrative Support**
- Provide comprehensive administrative support to teams across the Directorate, including diary management of one or more senior staff, if required.
- To be responsible for dealing with telephone enquiries and other communications that may require a high degree of tact, diplomacy, and confidentiality.
- Action routine correspondence, prepare acknowledgements and response letters as requested.
- Collate information and data to produce reports and documents as required; some may be confidential and/or complex.
- Assist with the dissemination and/or collation of information/returns for business operations in a timely manner.
- Provide Incident Co-ordination administrative cover on rotation as required (if applicable)
- Improve the quality of services and contribute to the improvement of the administration service.
- To be responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
- Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary.

**For a full list of the main duties and responsibilities of the role, please refer to the attached Job Description.**

**Person specification**:
**Essential criteria**
- Experience of using Microsoft Office software i.e., Word, Excel, Outlook and PowerPoint or equivalent.
- Ability to communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
- Ability to prioritise own work and work with mínimal supervision.
- Ability to produce work that is accurate in a timely fashion, whilst multi-tasking and working in a busy environment.
- Ability to follow guidance, policies, and processes, including handling sensitive and confidential data.
- Ability to handle telephone enquiries and receive visitors.
- An understanding of and commitment to equality of opportunity and good working relationships.

**Desirable criteria**
- Educated to Level 2 and / or equivalent experience working at a similar level.
- Experience handling sensitive and/or confidential data.
- Experience of arranging meetings and supporting events and taking minutes.
- Experience of working in an office environment.
- Talk to relevant people to get advice and information when unsure how to proceed

**Benefits**:

- Alongside your salary of £24,291, UK Health Security Agency contributes £6,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:
This vacancy will be assessed using a competency-based framework which will assess your knowledge, experience, skills and capabilities outlined in the essential criteria.

**Stage 1: Application & Sift**
- 750 word Statement of Suitability.

This should

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