Customer Service Apprentice

4 days ago


Ely, United Kingdom Deanta UK Limited Full time

Do have a passion for helping customers and looking to start a career within Customer Service as part of a rapidly growing, innovative business? This could be the perfect apprenticeship opportunity for you.

**Job Title**: Customer Service Apprentice

**Hours**: 39 per week

**Salary**: £18,000 per annum

**Benefits**: Private medical insurance, increasing annual leave with service, additional annual leave salary sacrifice scheme, employee discount platform, med24 digital GP, EAP, Bike2work & more

**Job Purpose**:Support for Customer Service/E-Commerce and other general admin tasks whhilst completing a Customer Service Practitioner (Level 2) qualification.

**Responsibilities**:

- Order processing for Customer Service and ECommerce department
- Taking phone calls and messages for Customer Service/Sales
- Daily distribution of container information to Sales Office
- Filing of all paperwork returning from transport
- Monitoring of courier systems
- Cover Customer Service tasks during staff absence
- Other ad hoc and admin duties given by Customer Service Manager

**Skills & Experience**
- Excellent attention to detail
- Have a strong work ethic
- Enthusiastic to learn
- Must have good communication skills
- Must be punctual and well presented

**Personal Attributes**:

- A good sense of humour
- Customer focused
- Strong communication skills
- Enthusiastic and team focused

INDHP



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