Care Administrator
5 months ago
We are looking for a **full-time Quality & Compliance Auditor (Care Administrator) **who is passionate about providing the highest-quality of care to join our growing team in Wigan.
If you take pride in delivering an exceptional service, whilst helping to improve the lives of those we care for, you could become part of an amazing and supportive team with a career at Bridgewater Home Care
As a QCA you will be joining a skilled and passionate team, who put our clients at the heart of everything they do. Your responsibilities will include:
- Supporting the day to day administrative operations of the business
- Keeping paper and online filing systems tidy and up to date
- Always producing professional, high quality work
- Answering phone calls in a professional manner
- Attending local and company-wide meetings
- Leading by example and supporting the care team
- Assisting the leadership team to implement the formal business objectives developed in liaison with the Director.
Key tasks include:
- Day to day company compliance duties
- Quality control and auditing of paperwork
- Dealing with client and Care Specialists enquiries
- General administration (photocopying, printing, filing etc)
- Supporting and assisting the care team
- Participating in on-call duties
- Delivering care in the community when required
- Representing Bridgewater Home Care in the public arena
- Meeting all company and regulatory requirements
You will gain a variety of excellent benefits, including:
- Continued professional development
- Ongoing training and support
- Being part of a supportive and friendly network
- Regular 1-1 Meetings with Senior Management
- Career progression opportunities
- A great work life balance
- Being a part of a professional and fun work environment
Weekend training now offered for new starters
Our staff are incredibly important to us. Bridgewater Home Care have been awarded as the **Employer of the Year**, won the award for the **Best Employer in Care**, won the Care Trainer of the Year award and many more.
We recognise the importance of treating our staff well which is shown in our high staff retention. We achieved a 98% employee satisfaction score from an independent survey. We also offer high level support towards further qualifications and excellent opportunities to progress, so who knows where this exciting opportunity may take you
If the above sounds exciting, we'd love to hear from you
Salary will depend on experience and track record.
**Job Types**: Full-time, Part-time
Pay: £12.00-£14.00 per hour
**Benefits**:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Wigan: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Home Care: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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