Administrative Assistant

3 months ago


Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

The Mental Health West Admin Team offers a unique opportunity for an Administrative Assistant / Receptionist to work in a supportive environment. The post holder will be a key member of the Admin team whilst working closely with the Mental Health Clinicians, providing administrative duties at one of our busy clinics, so professional and compassionate customer service is important.

The role is based at Park House, Cannock but you may be required to travel to Foundation House, St Georges, Stafford if needed to help cover the team.

Furthermore, our team prides themselves on creating a welcoming atmosphere, where everyone is valued and respected. We provide regular supervision and appraisals to ensure that all staff have the support they need to develop their skills and progress in their careers.
- Various administration tasks such as creating template and bespoke letters
- Handling a large number of challenging, and often sensitive, telephone calls to community secondary Mental Health Services in a contact centre style team
- Confidently handling complex queries of a challenging/sensitive nature
- Concise accurate message taking
- Using own initiative to proactively resolve problems
- Working as required at our community receptions
- Cohesive working within a centralised admin team to provide a first-class admin service to our Mental Health cliniciansBy joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

- Supporting your career development and progression.
- Excellent NHS Pension scheme
- Generous maternity, paternity, adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccination every year
- Attractive relocation package
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

le.

What are we looking for?
- Flexibility to meet service need with a passion for quality
- A confident communicator, with strong customer service skills
- Good grammar and written skills
- Honesty, integrity and commitment
- Strong computer and keyboard skills
- Experience of clinical systems (RIO or similar)
- Resilience to work in a busy service
- A passion for the care and support provided to our service users
- Experience of working in the NHS or a healthcare setting
- Ideally hold an NVQ level 2 admin or equivalent qualification/experience.

If you are looking for a challenging and rewarding role, where you can make a real difference to people's lives, then the West Admin Team is the place for you.



  • Cannock, Staffordshire, United Kingdom Hazeldene House Surgery Full time

    About Hazeldene House SurgeryWe are a rural dispensing GP Practice with a strong commitment to providing high-quality patient care. Our team is dedicated to delivering exceptional service and support to our patients and colleagues.Job SummaryWe are seeking a highly organized and detail-oriented individual to join our administration team as an Administrative...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    Job SummaryWe are seeking an experienced and organized Administrative Assistant to join our team at Priory Group. As an Administrative Assistant, you will provide efficient and effective administrative support to our service, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProcess payroll for monthly and weekly paid staff using the...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    Job SummaryWe are seeking an experienced and organized Administrative Assistant to join our team at Priory Group. As an Administrative Assistant, you will provide efficient and effective administrative support to our service, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProcess payroll for monthly and weekly paid staff using the...


  • Cannock, United Kingdom ID Maintenance Full time

    ID Maintenance are looking for an enthusiastic, efficient and organised individual, to provide administrative assistance to our health & safety department. Responsibilities to include: - Handling the booking of employee training courses. - Purchasing of PPE/Workwear, tools, fixings, cleaning materials and toiletries. - Handling the receipt and storage of...


  • Cannock, United Kingdom Ratcliffe Cleaning Contractors Ltd Full time

    Part-time Administrative Assistant, Delta Way Business Centre, Cannock. WS11 0LJ **Duties**: - Assist with data entry and maintaining accurate records - Collating of hours - Producing HR documentation Qualifications: - Proven experience in an administrative role - Strong organizational skills with the ability to multitask effectively - Proficiency in...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and organized Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our Community Mental Health Team, you will be responsible for providing administrative support to our busy reception and admin teams.Key ResponsibilitiesProvide exceptional customer...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and organized Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our Community Mental Health Team, you will be responsible for providing administrative support to our busy reception and admin teams.Key ResponsibilitiesProvide exceptional customer...


  • Cannock, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are looking to recruit a full time, experienced **Administrator** to join our client in Norton Canes. The Role includes - Monitoring and authorising customer certification on the internal system - Contacting and arranging inspections for customer base - Creating and maintaining filling systems - Raising purchase Orders - Assisting with...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and professional Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our Community Mental Health Team, you will provide administrative support and reception services to our busy teams.About the RoleThis is an exciting opportunity to develop your...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and professional Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our Community Mental Health Team, you will provide administrative support and reception services to our busy teams.About the RoleThis is an exciting opportunity to develop your...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and organized Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As an Administrative Assistant/Receptionist, you will be responsible for providing administrative support to our busy teams, handling a large number of incoming calls, and welcoming service users and...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and organized Administrative Assistant/Receptionist to join our team at Midlands Partnership NHS Foundation Trust. As an Administrative Assistant/Receptionist, you will be responsible for providing administrative support to our busy teams, handling a large number of incoming calls, and welcoming service users and...


  • Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    MSK Services Stafford and Cannock are looking to recruit an team-orientated Administration Assistant on a full time (37.5 hours) basis to join our friendly Admin team. Part time hours will be considered. This position will likely be based in Cannock, however, there will be a requirement to travel to other clinic locations within the Stafford and Cannock...


  • Cannock, United Kingdom IDE Systems Full time

    IDE Systems Ltd Position: Sales Administration Assistant Reports to: Head of Business Administration and HR Location: IDE Cannock Manufacturing Centre Role Summary The role of a Sales Administration Assistant is to provide sales support to the management team within the company's sales department with daily sales administration activities to help the...


  • Cannock, United Kingdom Redfern Group Limited Full time

    **We are a rapidly expanding company looking for an administrative person to work within the Construction environment.** As part of our administration team, your role would be helping to chase customer selections, purchasing of materials and managing/organising the day-to-day projects, filing and providing customer service. You will be reporting to the...


  • Cannock, United Kingdom Hickenbuild Limited Full time

    Hickenbuild is more than just a builder. We are a dynamic company operating in the field of insurance-related building repairs. Our work is fast-paced and requires unwavering attention at all times. As we strive to maintain and enhance our well-earned reputation for successfully resolving difficult and complex insurance claims, this means our office...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    Job Title: AdministratorWe are seeking an experienced Administrator to join our team at Priory Group, supporting the delivery of high-quality care services.Key Responsibilities:Process payroll for staff using Priory Payroll systems, working with the Central Payroll Function.Undertake recruitment administration, collaborating with the Service Manager and...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    Job Title: AdministratorWe are seeking an experienced Administrator to join our team at Priory Group, supporting the delivery of high-quality care services.Key Responsibilities:Process payroll for staff using Priory Payroll systems, working with the Central Payroll Function.Undertake recruitment administration, collaborating with the Service Manager and...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    About the RoleWe are seeking an experienced and organized Administrative Support Officer to join our team at Priory Group. As a key member of our administrative team, you will provide efficient and effective administrative and secretarial support to our services, including document and report production, telephone enquiries, diary management, payroll input,...


  • Cannock, Staffordshire, United Kingdom Priory Group Full time

    About the RoleWe are seeking an experienced and organized Administrative Support Officer to join our team at Priory Group. As a key member of our administrative team, you will provide efficient and effective administrative and secretarial support to our services, including document and report production, telephone enquiries, diary management, payroll input,...