![Volvo Trucks](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative Prof.
3 months ago
Customer Service Representative Prof. (00900795)
**Location**:Croydon, GB, CR0 4XB**Position Type**:Professional**CSR - Croydon**
**Salary up to £29k + overtime**
- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**Role**
**CSR - Croydon**
**Monday to Friday covering a rotating shift**
- **0600hrs to 1430hrs**
- **0930hrs to 1800hrs**
An exciting opportunity has arisen to be part of our site in Croydon using your automotive experience achieved in either Commercial or light vehicles.
Are you looking for a role with no 2 days the same? Join our team and be our CSR service advisor.
Use your customer service and admin skills within this role, working within a fast paced environment.
Use your customer service and admin skills within this role, working within a fast paced environment.
A pivotal role in our service reception at our **Croydon **Site. Whilst covering the service reception you will be looking after the customer, acting as one point of contact. A CSR is involved from the planning stage, on arrival of the customer’s vehicle, whilst the vehicle is serviced or repaired, until the vehicle leaves the dealerpoint. Develop effective customer relationships; proactively promote the services and products available, therefore increasing labour and parts sales.
**What will you do?**
- Speak to customers face-to-face and over the phone.
- Act as one point of contact for the customer.
- Confirm details of any planned visits with customers in advance.
- Plan work in to the workshop schedule.
- Create job card/repair order for the work to be carried out.
- **On arrival**:
- Greet all customers on arrival at the Dealerpoint in a professional and friendly manner.
- Clarify for the customer and the workshop the basis for the repair - Retail/ Warranty/ Contract.
- Ensure that all proposed work is correctly specified based on standard IMPACT content, and converted to GDS quotes.
- Be able to convert GDS quotes into repair orders.
- Gain formal (written) customer authorisation for quoted work (Retail/ VCM.)
- Agree timescales for unscheduled work with customers and follow through to completion.
- Ensure that all authorised work is properly codified on the repair order prior to handover to the workshop.
- Be able to convert a workshop repair order into a sales invoice.
- Manage bookings for courtesy cars.
**What can we offer**
- 25 days holiday + bank holidays raising to 30 days with service
- Company pension
- Healthcare plan with access to dental insurance
- Many discounts for family and friends**Who we are and what we believe in**-
- At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.**Job Category**:Sales & Services**Organization**:Volvo Trucks**Travel Required**:No Travel Required**Requisition ID**:5656**View All Jobs**
**Do we share the same aspirations?**
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
-
Customer Service Representative
2 hours ago
Croydon, United Kingdom SLS Recruitment Full timeJob Opportunity: Customer Service RepresentativeAbout the Role:We are seeking enthusiastic and ambitious individuals to represent our client's organisation and become a part of their friendly and progressive team of sales and customer service assistants.Key Responsibilities:Represent our client's organisation in a field sales environmentProvide excellent...
-
Customer Service Representative
24 hours ago
Croydon, Greater London, United Kingdom Workforce Full timeJob DescriptionJob Title: Complaints Handler / Customer Services RepresentativeJob Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Workforce. As a Complaints Handler, you will be the primary point of contact for all customer inquiries and complaints, ensuring prompt and effective resolution.Key...
-
Customer Service Representative
24 hours ago
Croydon, Greater London, United Kingdom Rush Hair Full timeJob OverviewRush Hair is seeking a highly skilled and customer-focused individual to join our team as a Front of House representative. As a key member of our salon team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesProvide exceptional customer service to all...
-
Customer Service Representative
3 months ago
Croydon, United Kingdom Tech Connected Full time**Join Our Team: Customer Service Representative** Are you ready to embark on a fulfilling career journey in the vibrant heart of Croydon? Join us as a Customer Service Representative and become an integral part of our team committed to providing exceptional service to our valued customers! - Location: Dynamic Croydon - Experience the Pulse of South...
-
Customer Service Representative
3 weeks ago
Croydon, Greater London, United Kingdom Pension Protection Fund Full time £28,675Position Title: Customer Service RepresentativeOrganization: Pension Protection FundWork Location: Croydon (Hybrid model)Compensation: £28,675 annually plus Civil Service PensionEmployment Type: PermanentThe Pension Protection Fund is dedicated to ensuring the security of countless individuals in the UK who are part of defined benefit pension schemes. In...
-
Hgv Customer Service Representative
3 months ago
Croydon, United Kingdom Accord Resourcing Full time**HGV Customer Service Representative is needed.** **£29 000 per annum + Bonus** **Croydon** Our client, Truck and Bus provider, is seeking for Customer Service Representative to join their team in Croydon. **Role**: Customer Service Representative **Salary**: £29 000 per annum + Bonus **Hours**: rotating shift Monday to Friday **Location**:...
-
Customer Service Representative
3 weeks ago
Croydon, Greater London, United Kingdom Pension Protection Fund Full time £28,675Position: Customer Service Representative Location: Croydon office with Hybrid working options Salary: £28,675 per annum plus Civil Service Pension Contract Type: Permanent The Pension Protection Fund is dedicated to safeguarding the financial security of individuals enrolled in defined benefit pension schemes across the UK. Our award-winning customer...
-
Customer Service Representative
1 day ago
Croydon, Greater London, United Kingdom Reed Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our client-facing team, you will be responsible for providing exceptional service and support to our customers.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner, providing solutions and...
-
Customer Service Representative
5 days ago
Croydon, Greater London, United Kingdom Red Recruit Ltd Full timeJob Summary:The Customer Service Representative will be responsible for handling customer inquiries and providing quotes for the Baggage and Courier department. This role requires excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Initiate contact with customers and manage inquiriesProvide quotes for the...
-
Customer Service Representative
4 hours ago
Croydon, Greater London, United Kingdom Flutter Entertainment Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the overall success of our business.Key ResponsibilitiesProvide...
-
Customer Service Representative
6 days ago
Croydon, Greater London, United Kingdom Nuffield Health Full timeCustomer Service RoleNuffield Health Fitness and Wellbeing CentrePart Time, Bank Hours£12.25 per hourAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Front of House team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our...
-
Customer Service Representative
3 weeks ago
Croydon, Greater London, United Kingdom Pension Protection Fund (PPF) Full timeAt the Pension Protection Fund, we are dedicated to safeguarding the financial futures of millions of individuals across the UK who are part of defined benefit pension schemes. In times of scheme failures, we stand ready to assist.Our mission involves compensating our members, implementing a levy, and investing responsibly. The impact of our work is...
-
Customer Service Representative
8 hours ago
Croydon, Greater London, United Kingdom Clarion Housing Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Customer Service Sales team at Clarion Housing Group. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide high-quality customer service and...
-
Customer Service Representative
7 hours ago
Croydon, Greater London, United Kingdom GSF Car Parts Full timeAbout the RoleAt GSF Car Parts, we are seeking a highly motivated and customer-focused individual to join our team as a Casual Retail Assistant. This is an exciting opportunity to work in a fast-paced environment, contributing to the success of our branch and delivering exceptional customer service.Main ResponsibilitiesProvide excellent customer service to...
-
Sales and Customer Service Representative
3 hours ago
Croydon, United Kingdom SLS Recruitment Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for generating new customer leads, working with our sales team to achieve sales targets, and providing exceptional customer service to our...
-
Csr (Customer Service Representative)
2 months ago
Croydon, United Kingdom Simply Lunch Full timeA rare and exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial...
-
Customer Services Representative
2 months ago
Croydon, United Kingdom Hays Full timeProactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best...
-
Customer Service Representative
2 weeks ago
Croydon, United Kingdom Perfect Placement Full timePosition: Customer Service RepresentativeLocation: Croydon, SurreyCompensation: £28,000-£30,000 + £2,000 Bonus per annum (paid quarterly)Working Hours: Monday to Friday: 7am - 5:30pm (1-hour lunch break)Saturday mornings on a rota: 7am - 12pm (paid at time and a quarter)We are currently seeking a Customer Service Representative to join a thriving...
-
Csr (Customer Service Representative)
3 months ago
Croydon, United Kingdom Simply Lunch Full timeAn exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...
-
Csr (Customer Service Representative)
3 months ago
Croydon, United Kingdom Simply Lunch Full timeAn exciting opportunity has arisen as part of a rapidly developing convenience food-to-go manufacturer due to the fast organic growth of the business. The company is a private family-owned food-to-go manufacturer in London supplying retail clients and foodservice operators with a range of chilled ready to eat products. As part of a busy Commercial Team we...