Customer Service Representative
6 months ago
**Join Our Team: Customer Service Representative**
Are you ready to embark on a fulfilling career journey in the vibrant heart of Croydon? Join us as a Customer Service Representative and become an integral part of our team committed to providing exceptional service to our valued customers
- Location: Dynamic Croydon - Experience the Pulse of South London
- Salary: Competitive, £25,000 - £30,000 per annum (dependent on experience)
- Full-time Position with Flexible Scheduling Options
**What You'll Do**:
- Proactively address customer inquiries, concerns, and feedback, ensuring timely and satisfactory resolutions while maintaining a positive and empathetic approach.
- Utilize your in-depth product knowledge to provide tailored recommendations, answer questions, and guide customers through purchasing decisions.
- Maintain accurate and detailed records of customer interactions and transactions using our advanced CRM system to facilitate seamless communication and follow-up.
**What We're Looking For**:
- Outstanding communication skills, both verbal and written, coupled with a natural ability to empathise and connect with others.
- Strong problem-solving abilities and keen attention to detail, enabling you to navigate complex customer issues with confidence and accuracy.
- Excellent organizational skills, allowing you to manage multiple tasks effectively and prioritize customer needs efficiently.
- While previous experience in customer service is advantageous, we welcome individuals with a genuine passion for helping others and a willingness to learn and grow in a fast-paced environment.
**Join Us**:
Ready to embark on a rewarding career journey where your talents are celebrated and your contributions make a real difference? Don't miss out on this exciting opportunity To apply, please send your CV outlining your suitability for the role. We look forward to welcoming you to our team in Croydon
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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