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Customer Service Representative

2 months ago


Croydon, Greater London, United Kingdom Pension Protection Fund Full time £28,675

Position Title: Customer Service Representative

Organization: Pension Protection Fund

  • Work Location: Croydon (Hybrid model)
  • Compensation: £28,675 annually plus Civil Service Pension
  • Employment Type: Permanent

The Pension Protection Fund is dedicated to ensuring the security of countless individuals in the UK who are part of defined benefit pension schemes. In instances of scheme failure, we provide essential support.

Become a member of our award-winning customer service team, renowned for delivering exceptional assistance to our members. As a Customer Service Representative, you will begin your journey with extensive training on PPF's pension schemes.

Our organization offers numerous opportunities for advancement and professional development. Your career trajectory can lead to various rewarding positions, ranging from pensions administration to quality assurance.

With a work schedule from Monday to Friday, our hybrid working arrangement allows for flexibility between remote work and office presence in Croydon, promoting a healthy work-life balance.

We are looking for candidates with recent experience in customer service or contact centre roles. A minimum educational requirement includes GCSE Maths and English at Grade 4 or above.

At PPF, we prioritize diversity and inclusion, proudly holding the status of a Disability Confident Leader. We celebrate the unique talents, backgrounds, and perspectives of our team members.

If you are committed to providing outstanding customer service and are interested in a role that offers personal and professional growth, this position aligns with your aspirations.

Join our organization and contribute positively to the lives of our members.