Customer Service Representative
3 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at the Sanderstead Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride
- Build rapport with customers, ensuring they leave the store having experienced a great shopping trip
- Take the initiative to make decisions that are right for our customers
- Work well within a team, communicating openly with colleagues
- Be at work on time, well presented, and ready to be a brand ambassador
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
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