Patient Referrals Administrator

3 weeks ago


Kingston upon Hull, United Kingdom SpaMedica Full time

**_As a service professional.._**

**_ Do you thrive on positive feedback from the conversations you have?_**

**_ Do you motivate yourself by always trying to exceed expectations?_**

**_ Would you like to embark on a career where you know that you will be making a difference to people's lives?_**

**About our people**

Based in Hull, our referral administrators think nothing of going the extra mile. They process the referrals of our valued patients with efficiency and accuracy, ensuring that all who choose us, experience the highest level of customer service.

As one of our team, youll be exceptional in the moments that matter by finding solutions that show you care, take ownership, and pay attention. A high-quality experience for our patients is what were all about.

Primarily administration will be the order of the day as you demonstrate effectiveness by ensuring that our patients are never kept waiting once referred to us. However, excellent customer service is also essential, to ensure that we show just how much we care.

As one of SpaMedicas first point of contact for our customers, you will ensure that every referral is processed in a timely fashion, with a best-in-class approach.

A role that first hand tells you that you are making a huge difference to people's lives.

**Salary and benefits**:

- Starting salary of £22,370 per annum (reviewed following probation)
- 37.5 hrs per week Mon Fri between 9am 6pm, mínimal weekend coverage required with rota day off in the week.
- 28 days annual leave including bank holidays, increasing to 33 with length of service
- Annual pay reviews.
- Employee Assistance Programme (EAP).
- Progression opportunities (85% of our supervisors have been internal promotions).
- 2 x Annual bonuses (up to 5% of annual salary based on individual and company performance).
- Casual dress.
- £350 Refer a friend programme.
- Company Events
- Free Tea/Coffee.
- Kitchen/lunch making facilities.
- Quarterly lunch bought by the company.

**Who we are looking for**:

- An experienced administrator with excellent data entry and accuracy skills
- You really care about the customer and want to ensure that they are dealt with compassion and consideration.
- Organised and service minded.
- Creating positive experiences is what you are about.
- You are PC literate and know how to use Word, Excel, and Outlook. Learning new systems is something you can do easily.

**How do I apply?**

If the above speaks to you as an individual and a human being and you have the desire to work in an environment that puts people first, then we WANT TO HEAR FROM YOU

**_ Our patients matter to us. As the UKs largest cataract surgery provider, we work every day to give something meaningful to you, and life-changing to our patients. Our patients place their trust in you, and by working with us, you can truly change peoples lives_



  • Kingston upon Hull, United Kingdom SpaMedica Full time

    **_As a service professional.._** **_ Do you thrive on positive feedback from the conversations you have?_** **_ Do you motivate yourself by always trying to exceed expectations?_** **_ Would you like to embark on a career where you know that you will be making a difference to people's lives?_** **About our people** Based in Hull, our referral...


  • Kingston upon Hull, United Kingdom SpaMedica Full time

    **_As a service professional.._** **_ Do you thrive on positive feedback from the conversations you have?_** **_ Do you motivate yourself by always trying to exceed expectations?_** **_ Would you like to embark on a career where you know that you will be making a difference to people's lives?_** **About our people** Based in Hull, our referral...


  • Kingston upon Hull, United Kingdom SpaMedica Full time

    **Patient Referrals Administrator** The main purpose of the Referrals Administrator role is to deliver a high level of service for our patients. This includes ensuring all referrals are uploaded onto the systems and each patient is given an appointment. The Referrals Administrator will also forward plan to ensure the capacity of our appointment sessions are...

  • Patient Care Advisor

    2 weeks ago


    Kingston upon Hull, United Kingdom Healthshare Ltd Full time

    **Job summary** At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. Working closely with...


  • Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an experienced administrator to join the Patient Safety and Team at Hull university Teaching Hospitals NHS Trust. The role will provide essential administrative support to the Patient Safety Teams and will support the administrative duties within the wider Quality Governance Team. The Trust is looking for a diligent,...


  • Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an experienced administrator to join the Patient Safety and Team at Hull university Teaching Hospitals NHS Trust. The role will provide essential administrative support to the Patient Safety Teams and will support the administrative duties within the wider Quality Governance Team. The Trust is looking for a diligent,...


  • Kingston upon Hull, United Kingdom SpaMedica Full time

    **Patient Referrals Coordinator** The main purpose of the Referrals Co-ordinator role is to deliver a high level of service for our patients. This includes ensuring all referrals are uploaded onto the systems and each patient is given an appointment. The Referrals Co-ordinator will also forward plan to ensure the capacity of our appointment sessions are...

  • Referral Coordinator

    3 weeks ago


    Kingston upon Hull, United Kingdom Modality Partnership Full time

    Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. You will love this job if you have a passion for administration work and supporting patients on pathways to secondary care and other service providers, are organised, and you are able to prioritise urgent requests that may be required to...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job summary We are looking for an enthusiastic, motivated, and reliable individual to join the Patient Access admin team. The post holder must have excellent organisational and communication skills, and ability to manage and prioritize daily tasks. Main duties of the job To provide administration support to the Patient Access department. To provide a...

  • Patient Care Advisor

    2 weeks ago


    Kingston upon Hull, United Kingdom Healthshare Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. Working closely with fellow...


  • Kingston upon Hull, United Kingdom Healthshare Ltd Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. Working closely with fellow...


  • Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job summary We are looking for an enthusiastic, motivated, and reliable individual to join the Patient Access admin team. The post holder must have excellent organisational and communication skills, and ability to manage and prioritize daily tasks. Main duties of the job To provide administration support to the Patient Access department. To...


  • Kingston upon Hull, United Kingdom Healthshare Group Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. Working closely with fellow...

  • Patient Care Advisor

    2 weeks ago


    Kingston upon Hull, United Kingdom Healthshare Ltd Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Working closely with fellow administrators within a busy referral management environment, each day that presents itself will be exciting, upbeat and different from the next. In this varied role you will need to...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    To provide administration support to the patient access department. To provide a central liaison contact point for primary care providers to the service lines. Managing incoming referrals into the trust. You will act as a support function for systems such as Bookwise, e-referral and Netcall for internal and external stakeholders.Trust ValuesKingston Hospital...

  • Patient Care Advisor

    2 weeks ago


    Kingston upon Hull, United Kingdom Healthshare Group Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Working closely with fellow administrators within a busy referral management environment, each day that presents itself will be exciting, upbeat and different from the next. In this varied role you will need to...


  • Hull, Kingston upon Hull, United Kingdom Modality Partnership Full time

    Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. You will love this job if you have a passion for administration work and supporting patients on pathways to secondary care and other service providers, are organised, and you are able to prioritise urgent requests that may be required to...

  • Administrator

    4 days ago


    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    We have an opportunity within the Clinical Administration Team based in Orthopedics at CHH. We are seeking an enthusiastic individual who will enjoy varied administration roles. The Administrator will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient...

  • Administrator

    2 months ago


    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    We have an opportunity within the Clinical Administration Team based in Hub 11, Vascular Department at HRI. We are seeking an enthusiastic individual who will enjoy varied administration roles. The Administrator will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a...

  • Administrator

    1 week ago


    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    We have an opportunity within the Clinical Administration Team based in the Diabetes and endocrine department in Hub 9a within the Allam Centre. This role will be based at Hull Royal Infirmary. We are seeking enthusiastic individuals who will enjoy varied administration roles. The Administrator will support the administration team to manage the end to end...