Patient Care Advisor

5 months ago


Kingston upon Hull, United Kingdom Healthshare Ltd Full time

**Job summary**

At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team.

Working closely with fellow administrators within a busy referral management environment, each day that presents itself will be exciting, upbeat and different from the next.

In this varied Patient Care Advisor role you will need to demonstrate a high level of patient care, a flair for handling high call volumes, be able to deal with complex cases and sensitive information, whilst interacting with patients to direct their care. All of the administrative functions are completed using an electric patient booking systems.

For this position you will need to be a good communicator and have an eye for detail, as well as being organised, concise and organised in order to carry out and complete tasks set. Prior experience of call management & entering data into a number of systems would be beneficial but is not essential as full training will be provided on site. There will also be the potential to progress within your role and develop new skills.

The site is on a main bus route, but if you chose to drive there is free parking available. There is also creche and gym facilities available on site.

**Job summary**

At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team.

Working closely with fellow administrators within a busy referral management environment, each day that presents itself will be exciting, upbeat and different from the next.

In this varied Patient Care Advisor role you will need to demonstrate a high level of patient care, a flair for handling high call volumes, be able to deal with complex cases and sensitive information, whilst interacting with patients to direct their care. All of the administrative functions are completed using an electric patient booking systems.

For this position you will need to be a good communicator and have an eye for detail, as well as being organised, concise and organised in order to carry out and complete tasks set. Prior experience of call management & entering data into a number of systems would be beneficial but is not essential as full training will be provided on site. There will also be the potential to progress within your role and develop new skills.

The site is on a main bus route, but if you chose to drive there is free parking available. There is also creche and gym facilities available on site.


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