Patient Service Advisor

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portman Dental Care Full time
Job Description
We are looking for a highly motivated and organized individual to join our team as a Patient Service Advisor at Queensway Orthodontics. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and support to our patients and colleagues.

Key Responsibilities
Your key responsibilities will include:
  • Providing exceptional patient care and support
  • Managing front-of-house operations, including reception duties and phone calls
  • Working collaboratively with our clinical team to ensure seamless patient journeys
  • Maintaining accurate records and data entry

Requirements
To be successful in this role, you will need:
  • Previous front-of-house experience, ideally in a dental or healthcare setting
  • A positive attitude, empathy, and excellent communication skills
  • The ability to work well under pressure and as part of a team
  • A passion for building strong relationships with patients and colleagues

Benefits
In addition to a competitive salary, we offer a range of benefits, including additional annual leave for long service, company events, and a cycle-to-work scheme. We also provide opportunities for professional development and career growth within the company.

Work Environment
You will be based in our Jesmond practice, which offers free parking on-site. Our team is committed to creating an inclusive and supportive work environment where everyone can thrive.

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