Patient Service Advisor
4 days ago
We are looking for a highly motivated and organized individual to join our team as a Patient Service Advisor at Queensway Orthodontics. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and support to our patients and colleagues.
Key Responsibilities
Your key responsibilities will include:
- Providing exceptional patient care and support
- Managing front-of-house operations, including reception duties and phone calls
- Working collaboratively with our clinical team to ensure seamless patient journeys
- Maintaining accurate records and data entry
Requirements
To be successful in this role, you will need:
- Previous front-of-house experience, ideally in a dental or healthcare setting
- A positive attitude, empathy, and excellent communication skills
- The ability to work well under pressure and as part of a team
- A passion for building strong relationships with patients and colleagues
Benefits
In addition to a competitive salary, we offer a range of benefits, including additional annual leave for long service, company events, and a cycle-to-work scheme. We also provide opportunities for professional development and career growth within the company.
Work Environment
You will be based in our Jesmond practice, which offers free parking on-site. Our team is committed to creating an inclusive and supportive work environment where everyone can thrive.
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