Private Patient Sales Advisor

5 months ago


Kingston upon Hull, United Kingdom Spire Healthcare Full time

**Private Patient Sales Advisor | Spire Hull and East Riding | Full time | Permanent | £22,327.50 plus Great Benefits
Spire Hull and East Riding are currently looking to recruit a Private Patient Sales Advisor to join the busy business development team.

**Job Purpose**

The Private Patient Sales Advisor will communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare.

To support the Private Patient Team Leader & Business Development sales manager and business development team to deliver Spire Healthcare’s business development objectives.

**Accountabilities**
- To convert self-pay enquiries to out-patient appointments or procedures, tests or therapies, in order to meet monthly conversion rate targets and self-pay revenue and admissions targets.
- To maximise enquiry conversion opportunities through a high level of sales and customer service skills.
- Effectively sell against competitor hospital by understanding Spire Healthcare USPs
- To promote and book patients to mini consultation events organised by the business development team. To attend events and liaise with patients, booking patients into consultations or procedures.
- Undertake all work in accordance with company and hospital policies and procedures.
- Use the CRM system fully and correctly to keep record of all enquiries and interactions to robustly manage and convert enquiry leads.

**Experience and skills**:

- Experience in a sales, or customer service role, handling a large number of customer enquiries and meeting sales targets
- Numeracy with the ability to calculate procedure prices
- Excellent phone manner
- Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer.
- A strong understanding of the Private Healthcare business would be advantageous however not essential

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital grou


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