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Clinical Change Officer
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Salford, United Kingdom Northern Care Alliance NHS Group Full timeThe Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...
Clerical Officer
4 months ago
The post holder will be responsible for providing effective and efficient clerical and administrative support to the dermatology department.
The Admin Clerk will be based in the Dermatology Middle Office which is responsible for receiving, processing, scanning and forwarding of referrals, tracking referrals onto the pas system, stock control and management of health records using a computerised Patient Administration System (PAS), electronic scanning equipment and fax machines.
To open and sort all incoming mail to the department ensuring everything is date stamped on receipt and re-direct post accordingly. To prioritise the daily workload to ensure that any referrals received and all urgent matters are dealt with in a timely manner.
To be responsible for checking clinic booking summaries to ensure full slot utilisation of clinics and to bring patients forward as necessary as requested by the 18 week facilitator. Responsible for contacting patients by telephone to remind them of pending appointments and re-negotiate bookings for cancellations. The post holder will need to audit the utilisation of clinic appointments and produce weekly reports to the service team to ensure capacity management.