Clerical Officer

3 months ago


Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**Applications are invited for an enthusiastic person who is patient and customer focused, to join our Radiology Team at Salford Care Organisation as a Clerical Officer/Receptionist.**

The role will predominantly be based in the booking office but there will be a need to cover reception duties from time to time.

You will be required to provide clerical support within a very busy department, and you must be hard working and flexible.

The role is full time 37.5 hours and may be required to work at other sites. The post will also involve working weekends

The Trust is committed to 7 day working which may be incorporated into this post.

**Main duties of the job**:
This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills.

You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Essentail Criteria**:
**Essential criteria**:

- Keyboard skills

**Desirable criteria**:

- ECDL

**Essential Criteria**:
**Essential criteria**:

- Experience of working in a clerical role
- Experience of working in a customer care environment
- Previous clerical experience
- Ability to work as part of a team
- Knowledge of Microsoft Office programs
- Good written communication skills and good telephone manner
- A good understanding of confidentiality and data protection
- Attention to detail
- Ability to deal effectively with confrontational/challenging situations

**Desirable criteria**:

- Experience of working in a healthcare environment
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:


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