Events Partnership Executive

6 months ago

London, United Kingdom Fortnum and Mason Full time

**Events Partnership Executive**:
**Customer Services & Concierge - Piccadilly**:
**Contract**:Permanent**
**Salary**:Competitive and Benefits***:
Our Head Office department is located in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

**Role Purpose**:
The Events Partnership Executive is an exciting opportunity to join the team running external events at Fortnum & Mason. Working closely with the Senior Events Partnership Manager, the Events Partnership Executive will play a key role in planning and executing each event. Through excellent organisational and communication skills, they will develop great working relationships with our partners and customers to drive sales and deliver a consistently immaculate experience.

**Role Responsibilities**:
Operational- Provide support throughout the entire events lifecycle from securing the partnership to delivery on-site
- Management of day-to-day administrative duties
- Responsibility for end-to-end event management of own projects demonstrating autonomy
- Be the ‘Face of Fortnum’s’ at our events for our customers, clients and partners whilst managing on-site operations
- Lead meetings, make recommendations, and provide regular updates to stakeholders
- Coordinate all aspects of the events delivery with internal teams and suppliers
- Manage customer queries and correspondence
- Ensure all operations are executed with sustainability at the forefront of our thinking
- Manage and maintain sales reports, orders, invoicing, critical paths and operational documents
- People & Collaboration- Liaise with multiple stake holding departments within the business to ensure the events are delivered excellently including, but not limited to; Marketing, Merchandising, Buying, Packaging, Sustainability, Finance, Visual Merchandising, Chefs and Hospitality and Logistics

**Role Specific Criteria**:

- Essential- Previous experience in organising and running events
- Excellent planning and organisation skills
- Highly motivated with a great desire to succeed
- Strong interpersonal and communication skills
- Sales focussed
- High level of computer literacy - specifically Excel
- A passion for our brand
- Understanding of the premium market place

Desirable- Previous experience on D365 sales system

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

**In return we offer the following fabulous benefits;**
- A competitive salary
- Annual discretionary bonus
- A generous store and restaurant discount
- A subsidised staff restaurant which uses Fortnum’s ingredients
- 25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
- Excellent pension scheme
- Invitation to our annual staff party
- And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.

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