Administrative Assistant

3 weeks ago


Cardiff, United Kingdom MS-Group Ltd Full time

MS-Group Ltd is an independent family business - established in 1821.

**Family Business of the Year 2021**

MS-Group Ltd is the “parent” company for a number of Memorial Retail outlets throughout South Wales and the West Country. These include Mossfords - Wales’ oldest memorial masons and W. S. Moore of Malpas Road - one of Newport’s longest established memorial masons.

Mossfords is the main family business, established in 1821 and together with various other trading companies offer memorial masonry including supply of new memorials, memorial maintenance and monument restoration and refurbishment services.

The company also includes a rapidly expanding Sign Company (Morgans Consult), a vehicle graphics division (PopIn Graphics) as well as a contract stone masonry division (Architectural Stone) along with an internet-based business selling stone signage (StoneSign Company) and is continuously expanding and developing.

MS-Group Ltd head office is based in Culverhouse Cross Cardiff.

**Roles and Responsibilities**

An opportunity has risen for a motivated administrative assistant to join the MS Group team based at memorials head office. The role will be focused on the memorial side of the business however there may be occasions where ad hoc work is required across other departments.

The admin assistant will be required to
- Dealing with all order processing administration
- Support the day to day running of our branches and external contracts
- Report and communicate with Office Manager and/or Senior memorial business manager on a regular basis to ensure good relationships are maintained and quality of service to the client is ensured.
- Updating and maintaining the files
- Answering the telephone & dealing with queries
- Processing paperwork - confirmations, invoices etc & maintaining the established paperwork systems
- Liaise with production on progress of orders.
- Ensure all documents are filled correctly and archive completed orders.
- Assist with general administrative duties around the office as required.
- Ensuring that the office is kept in a good, tidy and clean condition
- Making tea & coffee for client / supplier meetings as required

A training period will be undertaken which may will also include cemetery visits and watching the workings of the workshops.

The Admin Assistant will be reporting directly to the Senior Memorial Business Manger.

**Experience & Skills**
- GCSE or equivalent
- Understanding of Microsoft packages
- Self-Motivated
- Ability to manage workloads and meet deadlines.
- An effective communicator

**General requirement**
- The post holder will observe the conditions of the Data Protection Act and the Copyright, Design and Patents Acts during employment.
- Actively follow MS-Group policies, including ‘Equal opportunities’
- Attend staff meetings as required.
- Maintain an awareness and observation of Fire and Health and Safety Regulations.
- Carry out any other duties as requested from time to time.Flexi Time - Working

**Hours of work**: Monday - Friday

40 hours per week

**Job type**: Full time Permanent

**Benefits**

Annual leave entitlement of 28 days per annum, including bank holidays. Holiday entitlement increases from year 2 of employment

Enrolment into the company pension scheme with employer contribution

Flexible working hours with banking hours system in place

Cycle to work scheme

Support to undertake relevant training and industry related exams

Opportunity for career progression

New office environment

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime

Schedule:

- Monday to Friday

Work Location: One location



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