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Customer Service Administrator

4 months ago

Shipley, United Kingdom CW RECRUITMENT Full time

**Customer Service Administrator - £21000 - £22000 - BD17 ESHOLT -**

**A customer focused role, based at Head office of an Opticians - **To ensure all eye and hearing clinics are booked to full capacity. To go above and beyond to meet your clients needs, as well as take inbound calls to book client appointments in the practice diaries. You will also be point of contact for each practice should they need further support or have a query.

You will need Customer focused
- IT Skills - Strong communication skills, written and verbal - Ability to multitask - Confident problem solver

**8.30am - 5pm (Monday to Friday) - 30 mins lunch - **Our working environment is professional, fun, open and committed to supporting you, your professional development, and your personal wellbeing. And we also offer a wide range of benefits, including: 5 weeks’ holiday, plus bank holidays, Birthday off, Company pension, Healthcare / Dental Plan

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- SHIPLEY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 2 years (preferred)
- Administrative: 1 year (preferred)

Work Location: One location

Reference ID: bd17