Service Delivery Administrator

5 months ago


Shipley, United Kingdom Accent Group Full time

**Who are Accent?**

We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.

We’re not just a housing association, we exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. They are always at the very heart of our business, and we demonstrate this through our values.

**About the Role and Person**
- 35 hours per week
- Permanent

Whilst we have key responsibilities and these can be found in the job description, there are certain things we will need from you:

- Manage the purchase of IT goods and services across the Digital Department
- Manage the allocation of IT equipment items in the ITSM system
- Arrange delivery and collection of IT equipment for new starters and leavers
- Ensure stock levels are maintained of commonly used IT peripherals
- Supplier Management
- Contract Management
- Software Management
- General Administration

Your core role and focus is all about supporting and working alongside the Digital Service Delivery Team by managing stock, deliveries, collections and ensuring software supplier contracts are up to date and renewals are actioned in a timely manner.

For a full job description of this role please click here.

**Location**

We’re a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer’s needs.

We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system.

**Salary**

The spot salary for this post is £24,619 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.

**What will you get from us?**

In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- Access to “Hapi” benefits app with multiple discounts.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- A choice of salary based contributory pension schemes, each offering life assurance cover.
- Auto enrolment - employer and employee contribution 4%
- Pension scheme - employer contribution 16.4%, employee contribution 7.5%

**Equity, Diversity, and Inclusion at Accent**

**Salary**: £24,619.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shipley: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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