Customer Service Administrator

7 months ago


Peterborough, United Kingdom Diligenta Full time

**Customer Service Administrator - Peterborough** Starting at £20,319 per year**

**Monday to Friday, either 8am-4pm or 9am-5pm**

**Lynch Wood, Peterborough, PE2 6FY**

**Things you need to know**
- These are **permanent, on-site** jobs
- Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am-4pm or 9am-5pm
- The starting salary is £20,319
- We are based on the grounds of **Lynch Wood**, just outside the city centre
- **Free parking** is available on our site
- Well connected via local trains and busses

**What will you be doing?**

As a Customer Service Administrator, you will be providing support to the customer service team of a major UK pension company. Working in the back office, you will be pulling information from a work items (name, address, policy number etc.) and identifying work items, preparing and scanning them for the rest of the business

**Benefits**
- We offer 23 days holiday (plus bank holidays)
- Flexible working hours
- Company pension
- Our site has an on-site coffee shop offering drinks, snacks, and meals

**What are we looking for?**
- **A passion for helping people and providing great service**. This may have been gained through work in a call centre environment, retail, hospitality, travel, or administrative environments.
- An **attention to detail**. You’ll be managing documents from different departments throughout the company, so your ability to stay focussed is of the upmost importance.
- Knowledge using Microsoft Office (e.g. word, excel) and a variety of computer systems

**Who are Diligenta?**

Diligenta's vision is to be acknowledged as the best platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.

Job Reference: DGENTA01378



  • Peterborough, United Kingdom CV-Library Full time

    Our client, an established local business based in Peterborough are currently expanding, and actively seeking a dedicated Customer Service Administrator to join their professional team. This is a fully office based position working Monday to Friday. In this Customer Service Administrator role you will be the first point of contact for clients. You will...


  • Peterborough, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Our client, an established local business based in Peterborough are currently expanding, and actively seeking a dedicated Customer Service Administrator to join their professional team. This is a fully office based position working Monday to Friday. In this Customer Service Administrator role you will be the first point of contact for clients. You will...


  • Peterborough, United Kingdom Katie Strange Recruitment Full time

    As a Customer Service Administrator, you will be working at the heart of this business! You will be you will be responsible for taking orders, processing quotations, offering product advice, managing deliveries and occasionally jumping in the warehouse to help the team out. This is a key role within a small and friendly team who pride themselves on...


  • Peterborough, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are looking for Customer Service Administrators to start on Wednesday 12th October on a full time temporary basis. The role will be - Investigating delayed orders - Rebook delivery date for when stock is available - Cancel and refund whole order if necessary - Contact customer to advise. The Person: - Will have worked within a...


  • Peterborough, United Kingdom Katie Strange Recruitment Full time

    As a Customer Service Administrator, you will be working at the heart of this business. This is a key role within a small and friendly team who pride themselves on offering an exceptional level of service to their business customers. You will be responsible for taking orders, processing quotations, offering product advice, managing deliveries and...


  • Peterborough, United Kingdom Katie Strange Recruitment Full time

    This is a great opportunity for a confident customer service professional looking to further their career. You will work alongside a great team and will be given opportunities to develop your skills further. This business operates with an employee first attitude and offers a great range of employee benefits, including 25 days holiday (plus bank...


  • Peterborough, United Kingdom Katie Strange Recruitment Full time

    As a Customer Service and Sales Administrator, you will be responsible for taking orders, processing quotations, offering product advice, managing deliveries and occasionally jumping in the warehouse to help the team out! My client is seeking a strong team player who is able to think on their feet and build excellent relationships with both colleagues and...


  • Peterborough, United Kingdom TribePost Full time

    **Benefits**:25 days annual leave plus bank holidays*, Free onsite Parking, Enhanced Pension Scheme up to 11% employer contribution, Health insurance of up to 75% of salary, Up to 6x Life Assurance, Employee Assistance Programme and Free Wellbeing App (Thrive)! **We are Hobart UK; we are recruiting and we want you!** We are a renowned market leader in...


  • Peterborough, United Kingdom Hobart UK Full time

    We have an exciting opportunity to join a renowned market leader in a fast-paced customer service role. We are looking for someone to support the Service business in delivering a first-class service operation, you will provide excellent customer service, administration and support to our Customers and Field Service Technicians. You will be involved and...


  • Peterborough, United Kingdom CV-Library Full time

    JTH Recruitment are currently recruiting for a Sales Support Administrator, this is an extremely varied role and we are looking for confident individuals that have either worked in a Customer Service Sales role but are looking for a more varied role so would be happy to take on some Accounts admin tasks or someone that has worked in a Accounts admin position...


  • Peterborough, United Kingdom INDUSTRIAL CLEANING EQUIPMENT Full time

    **The Role** A fantastic opportunity for an experienced Service Account Administrator with strong administration skills to join a leading Service provider. You will be joining a small and friendly team, acting as first line defence for answering customer queries over the phone, monitoring calls to maintain SLA’s, checking parts availability and delivery...


  • Peterborough, United Kingdom Pertemps Network Group Full time

    **Customer Service Administrator part time**: - 231101097**£11.44 Per Hour** - Full Time**Temporary** **Peterborough, Cambridgeshire** **Administration** **Job Description**: - Customer Service Administrator required on a part time basis for a busy warehouse in Peterborough. - Part time Mon to Wed - Hours 8am - 5pm - may be flexible with hours - Weekly...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Sales Support Role OverviewThis position involves providing administrative support to the sales team, ensuring efficient communication and delivery of services to customers. Key responsibilities include managing invoices, supporting lead generation, and advising on partner services.We seek a skilled administrator with excellent communication and...


  • Peterborough, United Kingdom Hain Daniels Group Full time

    **The Role** - At Hain Daniels we are currently recruiting for a - *** **Customer Service Administrator,** at our site based in either Histon or Peterborough. - The direction for this role is “is zero shorts, zero short codes”. The purpose of this is to ensure that our Customers receive what they want and when they want it; and the risk to the Business...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    About the CompanyThe company CV-Library is seeking a highly motivated individual to join their team as a Sales Support Administrator. This role offers an exciting opportunity for someone with strong customer service skills and experience in administration to grow with a reputable organization.Key Responsibilities:The ideal candidate will be responsible for...


  • Peterborough, Peterborough, United Kingdom M&Co Full time

    M&Co is seeking an experienced Administration and Customer Service Advisor to join their team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.About the CompanyM&Co is a leading retailer providing value to curvy customers on the UK high street and online. We offer a...


  • Peterborough, United Kingdom Hain Daniels Group Full time

    **The Role** At Hain Daniels we are currently recruiting for Customer Service Administrator at our site based in Peterborough. **Key Responsibilities** - Order to Cash - Processing Customer Orders - Running ATP (Available To Promise) and acting on the outcome. - Arranging uplifts from customer depots - Communicating with our Customers - Managing Failed...


  • Peterborough, United Kingdom The Work Shop Resourcing Limited Full time

    Are you a detail-oriented and highly organised individual? Do you thrive in a fast-paced environment and enjoy providing customer service? If so, an excellent opportunity has arisen for a **Customer Support Administrator** to join a well-established and growing business based in Peterborough. The Customer Support Administrator supports the Customer Service...


  • Peterborough, United Kingdom TS Group International Full time

    **Customer Support Administrator** **Up to £25k** **Peterborough** **Full Time Permanent** Monday to Friday between flexible working between 7.30am - 5.30pm Do you enjoy providing excellent customer service? Are you used to working to tight SLA? **TS Group **is currently recruiting a customer support administrator to join the team. The main purpose of...


  • Peterborough, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are recruiting for a Sales Support and Customer Service Executive on behalf of our client based in Peterborough! Key Responsibilities: - Processing customer orders - Planning delivery and installation for customer orders - Provide comprehensive support for the Field Sales Team - Producing and processing customer quotations -...