![Diligenta](https://media.trabajo.org/img/noimg.jpg)
Customer Service Administrator
1 week ago
**Customer Service Administrator - Peterborough** Starting at £20,319 per year**
**Monday to Friday, either 8am-4pm or 9am-5pm**
**Lynch Wood, Peterborough, PE2 6FY**
**Things you need to know**
- These are **permanent, on-site** jobs
- Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am-4pm or 9am-5pm
- The starting salary is £20,319
- We are based on the grounds of **Lynch Wood**, just outside the city centre
- **Free parking** is available on our site
- Well connected via local trains and busses
**What will you be doing?**
As a Customer Service Administrator, you will be providing support to the customer service team of a major UK pension company. Working in the back office, you will be pulling information from a work items (name, address, policy number etc.) and identifying work items, preparing and scanning them for the rest of the business
**Benefits**
- We offer 23 days holiday (plus bank holidays)
- Flexible working hours
- Company pension
- Our site has an on-site coffee shop offering drinks, snacks, and meals
**What are we looking for?**
- **A passion for helping people and providing great service**. This may have been gained through work in a call centre environment, retail, hospitality, travel, or administrative environments.
- An **attention to detail**. You’ll be managing documents from different departments throughout the company, so your ability to stay focussed is of the upmost importance.
- Knowledge using Microsoft Office (e.g. word, excel) and a variety of computer systems
**Who are Diligenta?**
Diligenta's vision is to be acknowledged as the best platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.
Job Reference: DGENTA01378
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