Customer Service Team Lead

7 months ago


Witney, United Kingdom Gatekeeper Full time

**Exciting Opportunity: Join our Dynamic Sales and Letting Team in Witney**

Gatekeeper, an established estate and letting agent across Oxfordshire and Wiltshire, is on the lookout for outgoing motivated people to become integral members of our Witney Sales Team. If you have a passion for customer service and love the idea of helping people to find their dream home then this is an exciting opportunity for you Our Customer Service Managers enjoy a host of exceptional benefits, a vibrant office environment, and a fantastic team spirit

**About the Role**:
As a Customer Service Manager, you will play a crucial role in handling customer inquiries and overseeing our dynamic viewing schedule. Your central responsibilities include using your organisation skills and passion for customer service to help match potential buyers or renters with their perfect property. Previous experience in customer service is useful however we will provide full training. You just need to bring a positive mindset, a team player mentality with a willingness to learn, and the desire to help people and have fun in the process

**Key Responsibilities include**:

- Working closely with the Sales and Letting Managers to market our properties effectively.
- Efficiently managing the busy viewing diary with meticulous planning and organisation.
- Supporting the team in achieving the overall team goals through various office administration tasks.

**Your Role in a Nutshell**:
This role involves working Monday to Friday. You'll mainly be in our Central Office in Witney, but some time could be spent visiting our lovely clients or properties. A valid driving licence is a must, and a smart, business dress code is expected.

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to Commute:

- Witney (required)

Work Location: In person



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