Customer Services Administrator
6 months ago
**Customer Services Administrator**
**£23,000 - £26,000**
**Witney - fully office based 9am to 5pm**
Global CTS are working with a well established company based in Witney who are looking for a Customer Services Administrator to join their team. The Customer Services Administrator will take ownership of certain account customers and develop a good working relationship. Becoming part of professional, friendly customer service team.
**Key Duties**
- Processing account customer Orders and invoicing
- Confirming orders and stock situation and expected delivery dates
- Processing returns including issuing credit notes as required
- Dealing with Warranty claims and product queries
- Online customer service
**Essential Criteria and Skills required**
- Customer Service experience within an office required
- Professional, organised, and resourceful with excellent attention to detail essential
- Excellent communication skills both written and verbal
- Advanced Microsoft Excel would be desirable
- Ability to work on your own and part of a team
- Be accurate with excellent numeracy and literacy skills
- A strong communicator
- Knowledge of Amazon systems and Market Places desirable
- Experience with SAP would be an advantage
Global CTS Limited
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 1941643
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