Customer Service

5 months ago


Witney, United Kingdom The Recruitment Group Full time

We are delighted to be working with a well renowned, reputable, and established organisation based near Witney who are looking for a Customer Service Assistant to join them on a temporary basis, for a minimum of 3 months.

This role is Monday - Friday, offering 3 days per week working from home.

As the Customer Service Assistant, you will:

- Show empathy in supporting our customers with consistent advice and accurate information.
- Work closely with the Customer Care team to support our response to general enquiries.
- Accurately capture data to enable better support.
- Representing company values, supporting their aims and objectives.

As the Customer Service Assistant, you will require:

- Experience of handling a high volume of calls.
- Experience working in a busy customer service environment.
- Ability to handle challenging situations with resilience and remain calm.
- Excellent communication and administrative skills including a good knowledge of Windows and MS Office.

Resilience and the ability to handle challenging phone calls is essential in this Customer Service role. If you have experience in providing a high level of customer service, managing a large volume of calls, administrative skills and a professional telephone manner, we’d love to hear from you.

We wish you the best of luck in your job search

If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

**Job Types**: Full-time, Temporary contract

**Salary**: £12.00 per hour

**Benefits**:

- Free parking
- On-site parking

Work Location: In person



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