Customer Service Representative
4 weeks ago
Customer Service Role at Jobheron
We are seeking a skilled and enthusiastic individual to join our Customer Services team at Jobheron, a world leading publisher and distributor of children's fiction and educational books.
This position involves working during term time (approximately 40 weeks per year) to provide exceptional customer service to our clients.
Key Responsibilities:
- Providing timely and effective responses to customer inquiries
- Resolving customer complaints in a professional and courteous manner
- Working closely with our sales and marketing teams to ensure seamless customer experiences
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
About Jobheron:
Jobheron is a UK-based company that operates the UK's largest Book Club and Book Fair operator, working with thousands of schools across the UK and Ireland every year to help inspire young children to read.
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