Customer Service Representative

3 days ago


StocktononTees, United Kingdom Baltic Recruitment Limited Full time

Our client provides fund raising ideas and novelty items to educational organisations, and are looking to recruit an experienced **Customer Service Representative** to join their team on Teesside.

The company provides some innovative ideas to help raise money with something a little bit different.

This role is best suited to someone that has had previous customer service experience and wants to join a small team in a busy manufacturing business and has a passion for helping customers and wants to make the customer experience exceptional not just average.

Your days will be spent communicating with customers, you will manage orders from enquiry to dispatch, deal with all customer communications and liaise with in-house production to ensure customer's orders are delivered on time.

**The role of Customer Service Representative**:
Advising customers about products and manufacturing processes

Processing orders from enquiry through to invoicing

**Skills required**:
Previous customer service experience

Exceptional communication skills

Highly organized and can multi-task

Ability to prioritise and manage own time effectively

A good level of computer literacy in MS Office packages

Team player

Remain calm under pressure

Commercial awareness

**Hours of Work**:
40 hours per week, day shift

**Job Type**

Full-time, Permanent



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