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Customer Support Advisor
1 week ago
**Customer Support Advisor**
**Job Duties and Responsibilities of the Customer Support Advisor will include**:
- Listen to a range of customer service issues and offering innovative solutions to each problem.
- Build positive relationships with Success Coaches in order to escalate queries and concerns where necessary.
- Directing students to appropriate information sources and support services.
- Complying with policies and procedures relating to Safeguarding, Health & Safety, Confidentiality and Data Protection.
**To be considered for the role of Customer Support Advisor, you will require**:
- Experience working within a Customer-focussed environment.
- Proven Administration experience.
- The ability to work independently and as a part of a team.
- The ability to communicate efficiently with a wide range of people.
**Job Type**: Temporary contract
Contract length: 6 months
**Salary**: £13.00 per hour
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 2 years (preferred)
Work Location: In person
Reference ID: MF3107
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