Client Services

7 months ago


Manchester, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging.

Our work environment includes:

- Modern office setting
- On-the-job training
- Casual work attire
- Regular social events

**Position**:Customer Support Representative

**Location**:Manchester

**Responsibilities**:

- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Skills**:

- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening required.
- Must be able to multi-task, prioritize, manage time and work independently.
- Must be comfortable working in a fast-paced environment with competing priorities.

This is a full-time position so our applicants must all be available on a full-time basis for consideration.

Asap start date

**Salary**: £21,763.00-£23,695.00 per year

**Benefits**:

- Company events
- Employee mentoring programme
- Free or subsidised travel
- Free parking
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Manchester, United Kingdom TREVETT PROFESSIONAL SERVICES LTD Full time

    About the RoleWe are seeking a highly skilled Director of Client Services to play a vital part in developing working processes and efficiencies in delivering life cycle obligations. This key position will be responsible for significant P&L ownership for a portfolio of contracts delivering FM services.


  • Manchester, United Kingdom Asg Creative Services Full time

    Job SummaryWe are seeking an experienced Account Consultancy Executive to join our team at Asg Creative Services. In this role, you will be responsible for supporting the Account Management team, monitoring print campaigns, and ensuring contractual SLAs are met. Additionally, you will provide excellent customer service to clients and suppliers.About YouTo...


  • Manchester, United Kingdom DMG Client Solutions Ltd Full time

    NO EXPERIENCE NEED! IMMEDIATE START AVAILABLE! FULL TRAINING PROVIDED! **Responsibilities**: - Fulfil the company's mission and values. - Diplomatically resolve customer issues and concerns. - Analyse systems to find product pricing or availability information for customers. - Build quality relationships - Problem solving - Negotiating the best deals for...


  • Manchester, United Kingdom O.T. Client Services Full time

    Job OverviewO.T. Client Services is a respected independently owned mobile smart repair business with an excellent reputation and positive social media ratings.This exciting opportunity is for a skilled Mobile Smart Repairer to join our team, working in a busy environment with a continuous flow of jobs.

  • Mobile Smart Repair

    1 week ago


    Manchester, United Kingdom O.T. Client Services Full time

    Our Client is a well-respected independently owned mobile smart repair business, who have fantastic reputation with positive social media ratings and recommendations. Our Client is offering the successful Mobile Smart Repairer: * A Fantastic Bonus Structure * A busy work environment with a continuous flow of jobs * Monday –...


  • Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

    Client Services Executive Manchester City Centre Leading Law firm My client is a leading law firm in Manchester City Centre and are a top law firm to work for. They are looking for a Client Services Executive to join the Client Services team in the Manchester office, based in Spinningfields. The Client Services team act as a liaison between new clients...


  • Manchester, United Kingdom BNY Full time

    Role OverviewBecome a key player in delivering exceptional client experiences within Asset Servicing, Client Experience team at BNY. As a Senior Vice President, you will lead the voice of the client, ensuring outstanding service quality and client satisfaction.Key Responsibilities:Act as the voice of the client, driving consistently outstanding client...


  • Manchester, United Kingdom More life Full time

    JOB SPECIFICATION Job Title: Client Services Coordinator Location: Hybrid Working - Greater Manchester Hours: 08:00 - 20:00 - rota based (37.5 hrs per week) **Salary**: £26,000 Reporting To: Service Lead - Greater Manchester Key Relationships: Clients, Practitioners, Internal Stakeholders, Direct Team Members About MoreLife: We are commissioned by...


  • Manchester, United Kingdom Ultimate Asset Full time €70,000 - €90,000

    Base Salary: £70 - £90K base + bonus + benefits Hybrid - 3 days in the office As Client Services Director working for our client, a creative and influencer social media agency, your role and responsibilities would typically involve overseeing the client services department and ensuring the agency's clients receive exceptional service and achieve their...


  • Manchester, United Kingdom Ultimate Asset Full time €70,000 - €90,000

    Base Salary: £70 - £90K base + bonus + benefits Hybrid - 3 days in the office As Client Services Director working for our client, a creative and influencer social media agency, your role and responsibilities would typically involve overseeing the client services department and ensuring the agency's clients receive exceptional service and achieve their...


  • Manchester, United Kingdom Bridge of Hope Full time

    ** Job Title**: Client Services Executive **Salary**: Up to 25,000 per annum **Location**: Manchester **Do you have experience of working within a telephone based customer service role? Are you looking to work for a really successful business based in Manchester City Centre? If the answer is yes then The Recruitment Co. could be recruiting for the perfect...


  • Manchester, United Kingdom Ultimate Asset Full time

    Job Description Base Salary: £70 - £90K base + bonus + benefits Hybrid - 3 days in the office As Client Services Director working for our client, a creative and influencer social media agency, your role and responsibilities would typically involve overseeing the client services department and ensuring the agency's clients receive exceptional service and...


  • Manchester, United Kingdom The Portfolio Group Full time

    Client Service Director JobWe are seeking a highly experienced and skilled Client Service Director to join our team at The Portfolio Group. As a key member of our Client Experience department, you will play a vital role in ensuring the smooth operation of our client-facing operations.About the RoleThis is an exciting opportunity for a seasoned professional...


  • Manchester, United Kingdom Bridge of Hope Full time

    ** Job Title**: Client Services Executive **Salary**: Up to 23,000 per annum **Location**: Manchester City Centre **Hours**: 09:00am - 17:00pm **Do you have experience of working within a customer service environment? Are you looking for a role within a business that offers great career opportunities? The Recruitment Co. are recruiting for one of our key...


  • Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

    Client Services Executive Manchester City Centre Leading Law firm The Client Services team act as a liaison between new clients and departments, and provide all correct information to the relevant legal department. The role is to make sure potential and existing clients receive the best possible customer service helping to generate repeat custom and...


  • Manchester, United Kingdom MAG Full time

    About the JobAre you passionate about delivering exceptional client service? Do you enjoy building strong relationships and identifying new business opportunities? If so, we want to hear from you! As an Account Manager at MAG, you will oversee all aspects of Client Services within our Ecommerce services function. You will own key relationships and report the...


  • Manchester, United Kingdom CV-Library Full time

    Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices...


  • Manchester, United Kingdom BNY Full time

    About BNYBNY is a leading global financial services company that empowers employees to grow and succeed. With over 50,000+ employees across the globe, we touch nearly 20% of the world's investible assets. Our unique culture enables us to create solutions with clients that benefit businesses, communities, and people everywhere.We continue to be a leader in...


  • Manchester, United Kingdom Crimtan Full time

    **The company**: Crimtan is a global, diverse company made up of different people, skills and cultures. It’s what makes us who we are. We are the pioneers in programmatic display lifecycle marketing, with offices globally and HQ in London. We invented lifecycle marketing for display to deliver maximum value to our clients. Our results-focused, data-driven...


  • Manchester, United Kingdom Exante Full time

    About EXANTE EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1M financial instruments including stocks ETFs bonds futures and options from a single multicurrency account. We are a...