Client Services Associate
4 weeks ago
About BNY
BNY is a leading global financial services company that empowers employees to grow and succeed. With over 50,000+ employees across the globe, we touch nearly 20% of the world's investible assets. Our unique culture enables us to create solutions with clients that benefit businesses, communities, and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Our talented team helps make money work for the world.
About the Role
We are seeking a Client Services Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Manchester and offers a hybrid working arrangement.
Responsibilities
- Servicing clients across different market segments and/or regions with multiple countries and languages.
- Acting as a first point of contact for client inquiries related to payments transactions.
- Ability to individually manage day-to-day workload and prioritize based on urgency.
- Provide day-to-day servicing support to BNY Treasury Services Relationship Management and maintain positive client experience to our existing and potential new clients.
Requirements
- Direct Client Facing Experience within Financial Services
- Experience of correspondent banking or understanding of the payments product and life cycle
- Experience of client digital portals offered by financial institutions.
- Experience of working in a global team
Benefits
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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