Client Services Associate

4 hours ago


Manchester, United Kingdom BNY Full time

About BNY

BNY is a leading global financial services company that empowers employees to grow and succeed. With over 50,000+ employees across the globe, we touch nearly 20% of the world's investible assets. Our unique culture enables us to create solutions with clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Our talented team helps make money work for the world.

About the Role

We are seeking a Client Services Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Manchester and offers a hybrid working arrangement.

Responsibilities

  • Servicing clients across different market segments and/or regions with multiple countries and languages.
  • Acting as a first point of contact for client inquiries related to payments transactions.
  • Ability to individually manage day-to-day workload and prioritize based on urgency.
  • Provide day-to-day servicing support to BNY Treasury Services Relationship Management and maintain positive client experience to our existing and potential new clients.

Requirements

  • Direct Client Facing Experience within Financial Services
  • Experience of correspondent banking or understanding of the payments product and life cycle
  • Experience of client digital portals offered by financial institutions.
  • Experience of working in a global team

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.



  • Manchester, United Kingdom BNY Full time

    Job SummaryBNY is seeking a highly skilled Client Service Associate to join our Middle Office Collateral team. As a Client Service Associate, you will be responsible for providing quality and complex client service and support to internal and external clients on a daily basis. This includes phone interaction, problem resolution, transaction processing,...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Client Service AssociateAt THE BANK OF NEW YORK MELLON CORPORATION, we're seeking a skilled Client Service Associate to join our Client Processing Derivatives team. This role is located in Manchester, UK and will be working in a hybrid capacity.This is a unique opportunity to make an impact in the following ways:Apply expertise and judgment in providing...


  • Manchester, United Kingdom BNY Full time

    Key Responsibilities:As a Client Service Associate II at BNY, you will work closely with external clients to resolve complex day-to-day issues related to BNY Trade services. You will also support clients in addressing operational and technical issues, ensuring requests are executed efficiently. Your problem-solving skills, experience, and judgement will be...


  • Manchester, United Kingdom BNY Full time

    Job SummaryBNY is seeking a highly skilled Client Service Associate to join our EMEA FX Operations Confirm and Settlements team in Manchester. As a key member of our team, you will be responsible for providing exceptional client service and transactional support functions. Key ResponsibilitiesPerform routine and non-routine client service and transactional...


  • Manchester, United Kingdom BNY Full time

    Client Service AssociateAt BNY Mellon, we're committed to empowering our employees to grow and succeed. As a leading global financial services company, we touch nearly 20% of the world's investible assets. Our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and...


  • Manchester, United Kingdom BNY Full time

    OverviewAt BNY Mellon, we empower our employees to grow and succeed in a dynamic and inclusive work environment. As a leading global financial services company, we touch nearly 20% of the world's investible assets, providing innovative solutions to our clients and driving business growth. Our culture is built on a strong foundation of excellence, and we are...


  • Manchester, United Kingdom BNY Full time

    Client Service Associate IIAt BNY, we're seeking a highly skilled Client Service Associate II to join our Client Service team in Manchester, UK. This role is a hybrid position, with 3 days a week spent in the office.Key Responsibilities:Resolve complex day-to-day issues for external clients related to BNY's Trade services.Support clients in addressing...


  • Manchester, United Kingdom BNY Full time

    Job SummaryBNY is seeking a highly skilled Client Service Associate to join our Client Service Team. As a key member of our team, you will be responsible for providing exceptional client service and support to our external clients. Key Responsibilities Work with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY...


  • Manchester, United Kingdom BNY Full time

    Role OverviewAs a Client Service Associate II at BNY, you will play a vital role in delivering exceptional client experiences. Your primary responsibility will be to work closely with external clients to resolve complex day-to-day issues related to BNY Trade services. You will provide expert guidance, support, and resources to ensure seamless execution of...


  • Manchester, United Kingdom BNY Full time

    Career OverviewBecome a key contributor to our Custody Trade Services team by taking on the role of Associate. As a member of our team, you will be responsible for performing a range of tasks that will help us deliver exceptional client service and drive business growth.Key ResponsibilitiesAuthentication and Query Resolution: Perform authentication on...


  • Manchester, Greater Manchester, United Kingdom BNY Full time

    Associate II, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions...


  • Manchester, United Kingdom BNY Full time

    Associate II, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Associate II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly % of the world’s investible assets. Every day around the globe, our ,+ employees bring the power of their perspective to the table to create solutions with our clients that...


  • Manchester, United Kingdom BNY Full time

    Overview Associate II, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions...


  • Manchester, United Kingdom The Bank of New York Mellon Corporation Full time

    **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...


  • Manchester, United Kingdom BNY Mellon Full time

    Overview Senior Associate, Treasury Services Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Corporate Trust, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly % of the world’s investible assets. Every day around the globe, our ,+ employees bring the power of their perspective to the table...


  • Manchester, United Kingdom BNY Mellon Full time

    Overview Associate II, Client Service Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Job SummaryWe are seeking a highly skilled Client Service Representative Associate to join our Client Processing Derivatives team in Manchester, UK. This role will involve providing quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.Key ResponsibilitiesApply...


  • Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

    Role OverviewWe are seeking a highly skilled Client Service Representative Associate to join our Client Processing Derivatives team in Manchester, UK. This role will involve providing quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.Key ResponsibilitiesApply...