Associate, Client Service II

2 weeks ago


Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time

Associate II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly % of the world’s investible assets. Every day around the globe, our ,+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what LifeAtBNY is all about.

We’re seeking a future team member for the role of Associate II to join our Corporate Trust team. This role is located in Manchester, UK and will be working in a hybrid capacity. ( days a week in the office). 

Overview of Team:

We currently have over people employed in Corporate Trust Global Client Services based in Wexford, Dublin and Poland. The team continues to grow as we take on new business. We work very closely with our colleagues in other locations like India, UK and the US and other locations to streamline and align processes. We work closely with the Corporate Trust Global Client Service team who have overall responsibility for the operational relationship with the client.

In this role, you’ll make an impact in the following ways:

The Associate, Client Service II has primary responsibility for the management of a portfolio of loans in which BNY act as facility agent and/or security trustee. The Associate will quickly address and resolve problems, possess strong decision-making and organizational skills. Day to day oversight of the assigned portfolios to ensure high client experience levels Preparing and distributing notices to client and each syndicate lender as required by the Credit Facility, including reminders, rollovers & rate sets Calculating interest rates for each accrual period and distributing rate set notices Track and pay multiple lenders in a single interest period removing Lender of Record claims Billing and collecting principal, interest, and fee payments from client. Distributing all funds collected to the syndicate lenders Collecting of financial statements and compliance requirements from client as required by the Credit Facility, forwarding such information to each syndicate lender in accordance with the Credit Facility Processing lender assignments and maintaining the official lender register Full capability to support official Alternative Reference Rates in accordance with published conventions Employee development: Key role in supporting the training of new team members Develop strong working relationships with front office relationship managers

To be successful in this role, we’re seeking the following: 

Experience in Corporate Trust or related in financial markets/securities industry (with specific experience in the role of facility/security agent) Strong client management experience and ability to review deal governing documents Experience in loans (syndicated, bi-lateral, real estate) very desirable Solid understanding of the product(s) administered by the group and thorough understanding of risk management and control practices. To proactively monitor and manage the activities performed within our business partners outside of Ireland Strong financial services technical skills (LoanIQ, agency and loan closing experience is highly desirable) Excellent analytical, organisational and time management skills with the ability to meet tight deadlines


At BNY, our culture speaks for itself. Here’s a few of our awards: 

America’s Most Innovative Companies, Fortune, World’s Most Admired Companies, Fortune Human Rights Campaign Foundation, Corporate Equality Index, % score, - , Disability: IN – % score, - “Most Just Companies”, Just Capital and CNBC, Dow Jones Sustainability Indices, Top performing company for Sustainability, Bloomberg’s Gender Equality Index (GEI),


Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans




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