Client Services Associate

3 weeks ago


Manchester, United Kingdom DataXoom Full time

DataXoom is a fast-growing company looking for a skilled Client Services Associate to join our team. As a Client Services Associate, you will be responsible for delivering excellent customer support and managing help center requests.

This is an hourly position with a starting wage between $18 - $20/hour, commensurate with experience. We are eager to attract the best talent and offer a generous benefits package, including employer-paid Medical, Dental, and Vision benefits.

Key Responsibilities:
  • Provide timely and effective support to customers through various channels, including tickets and phone calls.
  • Process help center requests efficiently and accurately.
Requirements:
  • Proven experience in providing ticket-based help desk support.
  • Working knowledge of Microsoft Excel.
  • Tech-savviness and willingness to learn about 5G/LTE data and mobile devices.


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