Customer Service Assistant
6 months ago
**About us**
Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced.
Our work environment includes:
- Modern office setting
- Safe work environment
- Company perks
- Regular social events
**Position: Customer Service Representative**
**Core Duties & Responsibilities**:
- Deal with customer complaints or complaints about the computer system.
- Enter customer data into computer system.
- Act as a liaison between customers and the sales staff.
- Keep records of customer interactions and data.
- Other duties as assigned.
**Requirements**:
- Strong phone skills and ability to multi-task in a fast-paced environment.
- Ability to work in a fast-paced environment where deadlines are required. **Hands-on approach to work with limited supervision.**:
- Ability to act in an independent manner and carry out assignments without direct supervision. **Flexible to change.**
**Salary**: £22,173.00-£23,620.00 per year
**Benefits**:
- Company events
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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