Customer Service Assistant

6 months ago


Manchester, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced.

Our work environment includes:

- Modern office setting
- Safe work environment
- Company perks
- Regular social events

**Position: Customer Service Representative**

**Core Duties & Responsibilities**:

- Deal with customer complaints or complaints about the computer system.
- Enter customer data into computer system.
- Act as a liaison between customers and the sales staff.
- Keep records of customer interactions and data.
- Other duties as assigned.

**Requirements**:

- Strong phone skills and ability to multi-task in a fast-paced environment.
- Ability to work in a fast-paced environment where deadlines are required. **Hands-on approach to work with limited supervision.**:

- Ability to act in an independent manner and carry out assignments without direct supervision. **Flexible to change.**

**Salary**: £22,173.00-£23,620.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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