Customer Service Assistant
7 months ago
**Responsibilities**:
- Respond to customer enquiries in a timely and professional manner.
- Assist with customer lead generation.
- Provide accurate information about products and services.
- Assist customers with troubleshooting.
- Identify customer needs and provide appropriate solutions.
- Ensure customer satisfaction by following up on enquiries and complaints.
- Maintain customer records and update account information as needed.
**Salary**: £21,210.00-£22,659.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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