Customer Service Advisor
5 months ago
**About us**
Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe work environment
- Company perks
We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for providing support to our clients and assisting them in their day-to-day operations.
**Essential Functions**:
**Assist clients with order entry, order status, and order delivery.**
**Provide assistance with customer inquiries, billing, and billing questions.**
**Provide assistance with shipping and receiving as needed.**
**Provide assistance with returns as needed.**
**Provide general administrative support to other team members as needed.**
**Assist with daily office operations such as scheduling, data entry, invoicing, and other administrative duties as assigned.**
**Maintain a positive attitude and work well with all team members**
**Qualifications**:
**Minimum of 1 year experience in a customer service role preferred.**
**Must be able to work independently and have excellent interpersonal skills.**
**Excellent computer skills including Microsoft Office Suite (Word, Excel, Outlook) required.**
**Salary**: £22,178.00-£25,626.00 per year
**Benefits**:
- Canteen
- Company events
- Free or subsidised travel
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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