Customer Service Advisor

5 months ago


Manchester, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive.

Our work environment includes:

- Modern office setting
- On-the-job training
- Safe work environment
- Company perks

We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for providing support to our clients and assisting them in their day-to-day operations.

**Essential Functions**:
**Assist clients with order entry, order status, and order delivery.**

**Provide assistance with customer inquiries, billing, and billing questions.**

**Provide assistance with shipping and receiving as needed.**

**Provide assistance with returns as needed.**

**Provide general administrative support to other team members as needed.**

**Assist with daily office operations such as scheduling, data entry, invoicing, and other administrative duties as assigned.**

**Maintain a positive attitude and work well with all team members**

**Qualifications**:
**Minimum of 1 year experience in a customer service role preferred.**

**Must be able to work independently and have excellent interpersonal skills.**

**Excellent computer skills including Microsoft Office Suite (Word, Excel, Outlook) required.**

**Salary**: £22,178.00-£25,626.00 per year

**Benefits**:

- Canteen
- Company events
- Free or subsidised travel
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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