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Business Support Administrator
2 months ago
Are you an Administrator looking for a new role and interested in working in the financial services industry.
This is a full time role working 35 hours per week with the option to work from home 3 days per week once you have completed your training.
As Business Support Administrator you will be responsible for providing administrative support to the Business Support Team and BDM/Intermediary and key account relationships.
Key Duties include:
- Processing the Intermediary & Commissions mailbox requests
- To undertake ad hoc work when necessary
- Ownership of all Intermediary function system testing
- Distribution of reports as per agreed instructions
Key Accountabilities:
**Team Skills**
Supporting colleagues in order to achieve business targets.
**Time Management**
Plan and prioritise work to ensure Service Level Agreements are met or exceeded.
**Customer Service**
Provide excellent customer service to all customers and intermediaries both internal and external. Be proactive in identifying areas/processes where internal processes could be improved.
**Communication**
Communicate openly with peers and line management, sharing best practice wherever possible. Liaising with Customer and Third Parties.
**Regulations**
Ensure FCA and internal regulations and are adhered to at all times
**Relationship Management**
Develop good working relationships with Claims Team, Intermediaries, Insurers and National Friendly Functions to ensure all work items are processed effectively and efficiently.
**Data Entry**
Be able to accurately update records on a variety of CRM systems
**Relationships**
**Internal**
Claims & Underwriting Team
Marketing Team
Finance Department
Post Room
Customer Services/New Business
BDMS
**External**
Intermediaries#
IFA’s
For further information on the role and the company you will be working for please APPLY NOW
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: BSABS23
Flextime
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