Contact Centre Agent

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

**Reservations Agent** - Maldron Hotel Manchester City Centre** **We have a fantastic new vacancy for Reservations Agent in the excellent Maldron Hotel Manchester City Centre** **Fantastic vibrant hotel in the centre of Manchester, close to all transport links.** **Objective of the Role** Reporting to the Front Office Manager, the Reservations Agent will...

**Company Description**: **Who are we?** - Debt Recovery Plus part of the Bristow & Sutor Group - employing **over 500 people**: - ** Specialists** in the recovery of outstanding parking charges - Based in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology...

General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership...

An exciting opportunity has arisen for a Contact Centre Operations Manager to join a market leading business, based in Manchester City Centre. **Client Details** Our client, based in Manchester, is a market leading retail business. Due to continued growth, they are looking for a Contact Centre operations manager to lead the team. **Description** Duties...

**Customer Support Agent** Due to exceptional growth, my client is looking for a Customer Support Agent within their team. As a Customer Support Agent, you will be the first point of contact for customers so you will need to have an excellent phone manner and the ability to communicate well. **Duties Of Customer Support Agent** - Communicate and...

**Reservations Agent** - Maldron Manchester** **We have a fantastic new vacancy for Reservations Agent in the excellent Maldron Manchester.** **Fantastic Modern Hotel in the heart of Manchester.** **Objective of the Role** Reporting to the Reservation Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Call Handling. This is a unique opportunity to contribute to the growth and development of our...

Adecco are looking for Live Chat Agents to work with a company based in Manchester city centre. You will be working 5 over 7 days (if you are required to work a Saturday or Sunday this would be working from home Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK &...

We're looking for a Customer Service Agent to work for our client, one of the UK's leading debt recovery groups. You would be joining specialists in the recovery of outstanding parking charges, based in modern offices just off the M60 in Denton, Tameside. This is a full-time permanent role, 37.5 hours per week on a rota with shifts falling between 0830 -...

**Customer Service Advisor** **Not for profit organisation** **Manchester City Centre** **£25,000 per annum + excellent benefits** **Hybrid working - 2 days in the office, 3 days from home after initial 4 week training period** Office Angels are currently recruiting for Customer Service Advisors to join our client based in Manchester City...

Salary: £150 Per day Reference: SM4224 S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for College and Training Providers across the UK. Intro S Knights Recruitment is seeking an experienced tutor for a temporary, freelance position with a leading provider that has helped thousands of unemployed individuals...

**Homes Resolution Team Lead (Contact Centre)** **Manchester** **Salary: £39,848 per annum** **Contract: Fixed Term Contract (6 months)** **Hours: 35 hours (8am-7pm Monday to Friday, 8am-1pm Saturdays)** **Closing date: Sunday 15th January 2023** One Manchester is an innovative provider of housing and community services. At One Manchester, you’ll...

Customer Contact Centre Advisor - Manchester, Greater ManchesterJob Description:As Customer Service Advisor, you will be responsible for providing support to our hirers, schools and teams from 9am-7pm weekdays and 7:30am-3:30pm weekends. Therefore, this role will require flexibility to work some evenings and weekends. The role will be based in Manchester the...

Quality Assurance Assessor JobOverview Tasks **Responsibilities**: - Assess calls based on a range of different call types relating to enquiries for potential claim types to ensure they are compliant with regulatory authorities including the Financial Conduct Authority (“FCA”) - To work closely with the existing Quality Assurance Assessor and...

About the Team Deliveroo for Work (DFW) is on a mission to deliver amazing food experiences at the workplace, offering an allowance-based food solution for all work occasions. We have a growing number of companies who choose Deliveroo for Work across the UK, Ireland, France, Belgium, Italy, UAE, Hong Kong and Singapore. The growth opportunity remains huge,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...