Freelance Contact Centre and Employability Tutor

2 months ago

Manchester, United Kingdom S Knights Recruitment Full time

Salary: £150 Per day

Reference: SM4224

S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for College and Training Providers across the UK.

Intro

S Knights Recruitment is seeking an experienced tutor for a temporary, freelance position with a leading provider that has helped thousands of unemployed individuals return to work. The role will involve delivering two weeks of training remotely throughan online platform. Upon successful completion, there may be potential for ongoing work as part of a pool of instructors.

Key Responsibilities: As a Freelance Contact Centre and Employability Tutor, you will be responsible for:

- Providing learners with employability skills
- Teaching key call centre skills and techniques
- Customizing learner plans to meet individual needs and regularly monitoring progress
- Ensuring learners reach their full potential and make progress within a specified timeframe
- Recording daily attendance and marking completed assignments within the course duration
- Incorporating elements of safeguarding, equality, and diversity into your teaching
- Boosting learner confidence and imparting industry knowledge through your call centre experience
- A teaching/assessment qualification such as PTLLS, DTLLS, CTLLS, AET, A1, CAVA, or TAQA
- Occupational experience working in a call centre
- Experience delivering employability training as a tutor
- A current, enhanced DBS check within the last 3 years
- A willingness to complete, or already hold, a certificate in safeguarding/prevent and equality
- A willingness to undergo additional training to meet the requirements of the role, if necessary.

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