Contact Centre Operations Manager

**Contact Centre Assistant Manager** **Not for profit organisation** **Manchester City Centre** **£26,000 - £35,000 per annum + excellent benefits** **Hybrid working** Office Angels are currently recruiting for a Contact Centre Assistant Manager to join our client based in Manchester City Centre. Duties will include: - Manage and motivate a team of...

Overall responsibility for the day-to-day running of the Customer Service team, ensuring the departmental objectives are met **Client Details** A well know client with in the Leisure and Tourism industry. **Description** As a Contact Centre Manager (Customer Service), your responsibilities will include: - Identifying opportunities to reduce customer...

Salary £22,449 per year + benefits Location RC Manchester, Manchester Job Type Permanent Hours per Week 40 Closing Date Friday 20 January 2023 **Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?** Dogs Trust is the UK’s...

This is a rare opportunity to join our Care on Call team as a Control Centre Operator, offering integral support to both clients and staff alike, taking emergency calls and directing the relevant support and care to clients in need. The Control Centre Operator posts are a vital part of our service provision and applicants will need to be highly motivated and...

Call centre, customer support or contact centre, whatever you want to call it, the highest customer service skills are essential, to making it a great contact centre. We want to hire youthe customer support expert, who is looking for a career, not just another job. Come and be a Legal Call Handler here at Simpson Millar. We do things differently...

Call centre, customer support or contact centre, whatever you want to call it, the highest customer service skills are essential, to making it a great contact centre. We want to hire youthe customer support expert, who is looking for a career, not just another job. Come and be a Legal Call Handler here at Simpson Millar. We do things differently hereyou’ll...

Quality Assurance Assessor JobOverview Tasks **Responsibilities**: - Assess calls based on a range of different call types relating to enquiries for potential claim types to ensure they are compliant with regulatory authorities including the Financial Conduct Authority (“FCA”) - To work closely with the existing Quality Assurance Assessor and...

Data Centre Engineering Operations Chief Engineer Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Centre Engineering Operations Team in the Greater London Area. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. The Data Centre Chief Engineer (CE) is...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Description To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of an exciting team to achieve individual, station and network commercial objectives. - Help customers to complete their airline bookings and get ready to explore their...

Customer Contact Centre Advisor - Manchester, Greater Manchester Job Description: As Customer Service Advisor, you will be responsible for providing support to our hirers, schools and teams from 9am-7pm weekdays and 7:30am-3:30pm weekends. Therefore, this role will require flexibility to work some evenings and weekends. The role will be based in...

**Company Overview** Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports...

Customer Contact Centre Advisor - Manchester, Greater ManchesterJob Description:As Customer Service Advisor, you will be responsible for providing support to our hirers, schools and teams from 9am-7pm weekdays and 7:30am-3:30pm weekends. Therefore, this role will require flexibility to work some evenings and weekends. The role will be based in Manchester the...

The Supervisor of the Network Operations Centre plays a pivotal role within Latham's Technology team, offering a unique opportunity to lead the development of our global service from concept to delivery. In this capacity, the Supervisor is responsible for tracking ticket trends, leading a high-performing technical team, managing service escalations, and...

Prestigious opportunity within a Pioneering Technology team for a Data Centre Operations Engineer for our Data Centre in Manchester. As we continue to invest in our large scale and complex Cloud and Network Transformation, this is a great time to join our success story! As one of our Data Centre Infrastructure Operations Engineers you will be responsible...

Royce is seeking a Manager to lead on the delivery of our Materials 4.0 EPSRC Centre for Doctoral Training (CDT), based at the Henry Royce Institute. This is a pivotal role in shaping the design and delivery of our CDT and directly impacting student experience. The post holder will have responsibility for the overall day-to-day operations of the CDT,...

We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and...

We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and...