Customer Service Representative

4 months ago

West Yorkshire, United Kingdom TTEC Full time

Customer Service Representative - Full and Part-time Available

At TTEC, we're all about the Human Experience. Elevated. As a **Customer Service Representative** working in **Leeds, United Kingdom** you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Both full-time and part-time weekend shifts available.

**What You'll be Doing**
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

**During a Typical Day, You'll**
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues

**What You Bring to the Role**
- 1 year or more of customer services experience
- Ability to work either full time OR part-time (24 hours / 3 full days); all shifts will include some weekends
- High school diploma or equivalent
- Computer savvy

**What You Can Expect**
- Salary PS12. 50/hour
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career growth and lots of learning opportunities for aspiring minds
- Relocation assistance available
- And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

**A Bit More About Your Role**

You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.

**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, National origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

**Primary Location**: : GB-ENG-West Yorkshire
**Job**: : _Customer Care Representative

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