Reception Administrator
3 weeks ago
Are you a hard working and reliable individual? Do you have experience working in a reception-oriented role? In this role, you will be providing a reception and visitor service for all users, including members, staff, customers, contractors, tourists and the general public to the City Hall Exhibition area. Read on to find out more about this exciting opportunity.
**Main Duties**:
- To carry out the relevant duties at the Exhibition reception desk on the basis of the rotas developed by the Unit and to provide the highest levels of professionalism and customer care to tourists, visitors, the public, Members of the organisation and staff
- To be responsible for the handling and security of cash, cheque, voucher, credit and debit card payments relating to personal sales and transactions, and assisting as required in cashing-up, reconciliation and banking procedures
- To be responsible for the issuing, monitoring and control of exhibition headsets and for ensuring that sufficient supplies of headsets are available to meet demand
- To keep under review the Exhibition infrastructure and to ensure all of the displays are presentable and that all systems & services are fully functional, and to report any faults promptly to the Team Leaders or management team
- To promote retail items for sale such as hiring of multilingual headsets, merchandise, souvenir booklets and mobile apps etc with the aim to maximise customer spend in the exhibition area
- To deal with all reception desk enquiries, including the display, holding and issuing of relevant information, and as required to issue information on special events and initiatives
- To promote the merchandise areas, including assisting in the display, sale, rotation, replenishment and stock-taking of merchandise
- To operate any software and information systems supplied, including the point-of-sale and booking systems
- To work in conjunction with tour service to deal with group bookings for the exhibition and tours, including any associated administration or invoicing
**Personal Attributes**:
Applicants must be able to demonstrate at least one year’s relevant experience in each of the following areas:
- The provision of excellent customer service support in a reception-oriented role to a varied clientele including foreign visitors for whom English is not their first language, and dealing effectively with members of the public - including difficult customers - in person or over the telephone
- Experience of ticketing, cash handling, merchandising sales and individual and group bookings
- Remuneration and Conditions of Assignment:
- Part-time, temporary-ongoing
- 8.30am-5pm, 18.5 hours per week
- £10.19 per hour
- If this role isn’t for you, Lynn Recruitment has a broad range of career opportunities to choose from. Get in touch via our website or call us to find out more._
**Job Type**: Part-time
Part-time hours: 18.5 per week
**Salary**: £10.19 per hour
Schedule:
- Weekend availability
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 05/02/2023
Reference ID: 22928
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