Resident Liaison Officer

2 weeks ago


Horsham, United Kingdom Complete doorset solutions install ltd Full time

**Position: Resident**

Complete Doorset Solutions Install (CDSI) provide an accredited fire door and fire stopping installation service to the housing association/commercial sector. CDSI are a young and dynamic company looking for an enthusiastic and competent person to join our ever-growing team.

We are looking for a self-motivated individual who is able to work independently and possess a “can do” attitude.

**Roles include but are not limited to**:

- Assist in managing our internal databases and external customer databases.
- Dealing with client correspondence, complaints, and queries.
- Work with client’s planners to provide updates on works.
- Scheduling appointments with tenants and updating clients.
- Assisting in uploading documentation onto client portals.

**Requirements**:

- Must have a positive attitude, be able to work in a fast paced environment, and have the ability to learn quickly.
- Must be able to work both independently and as part of a team.
- Must be organized, detail oriented, and have the ability to multi-task in a fast-paced environment.
- Must be highly motivated, self-directed, goal oriented, and have the ability to work independently or as part of a team in a fast-paced environment.
- Ability to adapt quickly while working in a changing environment.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Horsham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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