Housing Officer

2 weeks ago

Horsham, United Kingdom Horsham District Council Full time

**Salary**: £29,439 - £32,020 pa

**Hours per week**: 37

**Contract type**: Permanent

**Closing date**: 31 Jul 2023 12:00

**Interview date**: Suitable applicants will be contacted for interview on an ongoing basis

**Ref**: CS1596

**About the role**:
Horsham District Council is looking for a Housing Officer (Homelessness) to join our dynamic, solution-focused housing service. We are looking for a passionate, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping in the Horsham District.

It’s an exciting time to join the Council’s Housing team as we make progressive steps towards ending the need for anyone to sleep rough with a large partnership project delivering supported accommodation for single homeless households, proceed on with the newly created Council owned Affordable Housing Company delivering more affordable homes locally. The Housing team is well respected at the Council with recent growth approved to enable us to continue to meet the needs of the District’s residents through the Cost of Living crisis.

As Housing Officer (Homelessness) you will be responsible for following the regulations in accordance with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) to undertake triaging and assessments of those seeking housing assistance, provide advice, options and housing solutions to homeless households and those in temporary accommodation with the aim of preventing or relieving their homelessness.

**About you**:
To succeed as Housing Officer (Homelessness), you will:

- Complete an assessment of the customers circumstances, in all cases, to determine the duty owed to the customer and inform them in writing of the Council’s decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues.
- Complete a Personal Housing Plan with each customer where appropriate, compiling a tailored set of actions both the customer and staff will compete in order to prevent or relieve the customer’s homelessness and to interview customers as and when required.
- Ensure that an accurate, detailed record is kept of all interviews and the follow-up action taken (and that files are maintained to a high standard) in order to assist monitoring, decision-making and effective case management including the government’s quarterly HCLIC return.
- Provide advice to homeless customers about the Council’s Housing Register including advice to people who are neither eligible, do not qualify or who are disqualified to join the Housing Register.

You will be required to participate in the out of hours homelessness rota (approx. one week in ten, for which you will receive additional payment).

For an informal discussion about the role, please contact Amy Johnstone, Senior Homelessness Officer on 01403 215553.

Suitable applicants will be contacted for interview on an ongoing basis therefore this advert may close early.

**About us as an employer**:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.

We encourage and support our employees to have a healthy work life balance by, offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.

To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).

Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments.

**To apply**:

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