Call Centre Agent
7 months ago
Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast
Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights.
**About Us**:
We pride ourselves on delivering exceptional customer experiences through our state-of-the-art call center. We're currently seeking motivated and driven individuals to join our team as Call Center Agents.
**Position Overview**:
As a Call Center Agent at Switch Advisor, you will be the first point of contact for our valued customers. You will have the opportunity to make a real difference by providing top-notch service, resolving inquiries, and ensuring every customer interaction leaves a positive impression.
**Key Responsibilities**:
- Handle incoming calls professionally and efficiently.
- Assist customers with product inquiries, orders, billing, and technical issues.
- Troubleshoot problems and provide accurate information and solutions.
- Maintain a high level of product knowledge to effectively address customer needs.
- Meet and exceed customer service and performance goals.
- Document and update customer records accurately in our CRM system.
- Collaborate with team members and other departments to resolve complex issues.
**Skills**:
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Good organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
**Salary**: From £23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Call Centre Agent
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
6 months ago
Belfast, United Kingdom DEILLIORXZY Full time**Job Description: Call Center Agent** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, dedicated to delivering exceptional customer experiences. We are seeking a motivated and customer-focused Call Center Agent to join our team and contribute to our high standards of customer...
-
Call Centre Agent
6 months ago
Belfast, United Kingdom Matt Burton Associates Full time_Fantastic opportunity to become a Claims Administrator for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees._ - As a leading figure in the claim arena, it’s this same mentality that ensures their clients are...
-
Call Centre Admin Assistant
6 months ago
Belfast, United Kingdom Specsavers Full time**Call Centre Assistant** **Location: Belfast Park Centre** **Salary: 20p above national minimum wage** **Working hours: Full time or part time - weekend working essential** **Experience level: must have call centre or optical experience** At Specsavers, our Call Centre Admin Assistants are essential in shaping the beginning of our Customer’s...
-
Call Centre Operator
6 months ago
Belfast, United Kingdom CHANNELS CONSULTING LTD Full time**Responsobilities**: - Answering and managing inbound calls from customers - Providing accurate information about products and services - Resolving customer issues and inquiries in a timely and efficient manner - Documenting customer interactions and transactions - Collaborating with team members to achieve individual and team goals - Maintaining a...
-
Call Centre Advisor
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeWe are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...
-
Call Centre Operator
7 months ago
Belfast, United Kingdom Global 1st Line Full timeJoin our growing team at Global 1st Line as a Call Centre Representative! We are seeking motivated individuals who excel in customer service and enjoy problem-solving based in Belfast. As a representative, you will play a crucial role in ensuring our customers have a positive experience. This is a part-time position with evening shifts. -...
-
Outbound Sales Agent
6 months ago
Belfast, United Kingdom Radius Payment Solutions Full time**\Position **- Sales Agent **Location **- Waters Edge Clarendon Dock | Belfast |BT1 3BH **Working Hours **- Monday to Friday - 08:30am - 17:00pm **Salary**: £22,500 - Commission potential £34,500 PA **Heard of us?** Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 15 countries. As a...
-
Outbound Sales Agent
7 months ago
Belfast, United Kingdom Radius Payment Solutions Full time**Position **- Sales Agent **Location **- Waters Edge Clarendon Dock | Belfast |BT1 3BH **Working Hours **- Monday to Friday - 08:30am - 17:00pm **Salary**: £22,500 - Commission potential £34,500 PA **Heard of us?** Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 15 countries. As a...
-
Inbound Call Centre Operator
7 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are innovative, supportive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - International workforce **Position**:Call Centre Operative (Inbound) will be expected to be adaptive, resourceful, and willing to learn as...
-
Call Centre Team Leader
7 months ago
Belfast, United Kingdom Brook Street Full timeBrook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities Support and promote the delivery of a "one team" approach by living and acting as a role model for the company vision and values Create a positive culture within your team that delivers positive customer outcomes through strong levels of colleague...
-
Field Agent
6 months ago
Belfast, United Kingdom Conexus Recovery Full timeConexus Recovery & Field Services, a leading provider of specialist field services in the Utility and Banking Finance Sectors, is seeking motivated individuals to join our expanding team as Full-Time Field Agent, with a primary focus on Gas Meter Reading and Customer Reconnection Visits. **Key Responsibilities**: - Conduct accurate and efficient gas meter...
-
Field Agent
6 months ago
Belfast, United Kingdom Conexus Recovery Full timeConexus Recovery & Field Services, a leading provider of specialist field services in the Utility and Banking Finance Sectors, is seeking motivated individuals to join our expanding team as Full-Time Field Agent, with a primary focus on Gas Meter Reading and Customer Reconnection Visits. **Key Responsibilities**: - Conduct accurate and efficient gas meter...
-
Customer Service and Collections Agents
6 months ago
Belfast, United Kingdom Echo Managed Services Full time**Job Title**: Customer Service and Collections Agents **Location**: Remote/Belfast **Job Type**: Fixed Term Contract, 12 months with a view to go permanent **Hours**: 37.5 hours per week **Salary**: OTE £26,000 comprising basic salary £23,000 with a potential quarterly bonus between £600 - £765 depending upon performance. Are you looking for an...
-
Call Centre Representative
6 months ago
Belfast, United Kingdom Relay Group Limited Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services **Duties**: - Answer incoming calls and respond to...
-
Call Centre Representative
7 months ago
Belfast, United Kingdom CHANNELS CONSULTING LTD Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answering incoming calls and assisting...
-
Call Centre Representative
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming calls and respond to...
-
Call Centre Advisor
6 months ago
Belfast, United Kingdom Relay Group Limited Full timeAs a Call Center Advisor you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Duties**: - Answer incoming calls and respond to customer inquiries in...