Booking Coordinator

7 months ago

Manchester, United Kingdom D A Languages Full time

**Booking Coordinator**

**About The Role (Why are we hiring this role, brief **statement** of what the role is, who they report to etc)**

Due to our ongoing growth, were looking for Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs.

As a Booking Coordinator, based in the Operations Department, you will provide support to all areas within the business, as well as communicating with our interpreters and clients. The role offers a great opportunity to learn a wide variety of skills within a fast-paced growing area of the business.

We are looking for highly organised, self motivated, quick thinking individuals to join our successful and ever expanding team. The ideal applicant must be a dynamic individual who has the ability to work under pressure, multitask and is a great communicator and takes pride completing tasks to a high standard.

**Main Duties & Responsibilities**
- To manage a large amount of inbound & outbound calls in a professional manner, booking interpreters onto relevant jobs, resolving queries and liaising with other departments
- Calling clients showing great telephone etiquette and customer care
- Ensuring an interpreter is present for every booking
- Build rapport with clients and interpreters
- Prioritising tasks within the team, showing organisation, quick thinking and flexibility
- Troubleshooting to ensure we provide the best possible service in unexpected scenarios

**About You (Enter experience, skills, qualifications required)**
- Previous experience of working in fast paced, pressurised environment (essential)
- Experience of working in a customer focused environment (essential)
- Effective listening, communication, and strong negotiating skills (essential)
- Excellent problem-solving skills
- Able to multitask and think critically
- Excellent attention to detail
- Can use initiative in a pro-active manner
- The ability to work independently and as part of a team
- Can take instructions and carry out tasks efficiently and to a high standard
- Good time keeping
- Social and outgoing and easily able to build relationships
- Proficient with all facets of MS Office
- Have an eagerness to learn and develop skills

**Whats In It For You?**
- Hybrid working post-training (4 days a week in office, 1 day at home)
- 22 days annual leave plus bank holidays, this increases with your service
- Enhanced Maternity and Paternity Pay
- Employee referral scheme and bonuses
- Free breakfast, fresh fruit and tea & coffee provided daily
- Part of Manchester Liftshare Community platform
- Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations.
- Internal employee recognition schemes such as employee of the month and end of year awards
- Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts
- Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions.

**About DA Languages**:

- Our aim is simple: to reduce language barriers.
- Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
- Our fast-paced business environment is diverse and welcoming, where determination and hard-work is valued. There is a strong sense of community, confidence and professionalism.
- Friendly, professional office with excellent career progression opportunities in a fast-growing business
- DA Languages are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging

**Applicants must be UK residents and **by the start of employment, have permission to work in the UK. In addition, you are required to undertake a basic DBS check for this role.**

**DA Languages is committed to eliminating all forms of discrimination, whether direct or indirect. We actively work with our staff and clients to ensure equal treatment for all individuals, irrespective of age, gender, marital status, race, ethnic origin, nationality, disability, sexuality, or religion.

  • Booking Coordinator

    7 months ago

    Manchester, United Kingdom D A Languages Full time

    **Booking Coordinator - Out of Hour's** **About The Role** Due to our ongoing growth, were looking for Out of Hour's Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs. As a Out of Hour's Booking Coordinator, based in the Operations Department, you will provide support to all areas within the...

  • Fleet Booking Coordinator

    1 month ago

    Manchester, United Kingdom Halfords Full time

    Fleet Booking CoordinatorJoin Halfords, a leading retailer of automotive products and services, as a Fleet Booking Coordinator. As a key member of our team, you will be responsible for booking mechanical and tyre-related work for our fleet VIP customers into Autocentres and dispatching Mobile Technicians.The role involves providing excellent customer...

  • Bookings Coordinator

    4 weeks ago

    Manchester, United Kingdom Office Angels Full time

    Are you looking for a part-time opportunity as a bookings coordinator in Manchester City Centre?This role is available on a hybrid working basis, with the possibility of training to work from home.We are seeking a highly organised and detail-oriented individual with excellent customer service skills to join our team.Responsibilities include coordinating and...

  • Bookings Coordinator

    3 days ago

    Manchester, United Kingdom RFT Staffing Full time

    RFT Recruitment are looking for a Bookings Coordinator. It's a permanent, hybrid mode role (1 day at the office), available immediately. **Company**: My client is a fast-growing multi award winning neutral vendor who have featured in the Sunday Times Tech Track league table four years in a row. They are a dynamic forward thinking business and are truly a...

  • Office Ambassador

    1 month ago

    Manchester, United Kingdom Booking Full time

    Company OverviewBooking.com is a leading online travel agency that connects travelers with unique accommodations around the world.With over 28 million listings in more than 147,000 destinations, Booking.com is committed to making travel easier, more accessible, and more enjoyable for everyone.About the RoleWe are seeking an experienced Office Ambassador to...

  • Appointment Booking Coordinator

    6 months ago

    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    Would you like to be part of a progressive department that's leading the way in modernised booking and reporting systems? Do you have a good standard of education with experience of customer relations work? Are you a great team player with strong organisational skills and the ability to work unsupervised and take responsibility for your own workload, often...

  • Bookings Coordinator

    13 hours ago

    Manchester, United Kingdom Office Angels Full time

    **Bookings Advisor** **Manchester City Centre** **Up to £23,000 depending on experience + bonus** **Shift work including some Saturdays** Office Angels are recruiting for a Bookings Advisor to work for a busy health care and cosmetic surgery company in Manchester City Centre. This role will include both inbound and outbound calls. Duties will include...

  • Cosmetic Surgery Bookings Coordinator

    1 day ago

    Manchester, United Kingdom Pall Mall Medical Full time

    **Cosmetic Surgery Bookings Coordinator** Considering a career move?! Join our Cosmetics team in the exciting world of Cosmetic Surgery & Weight Loss! We are looking for a dynamic, tenacious and customer-service orientated person to join our bookings team. Pall Mall Cosmetics is the brand name for the Cosmetic Surgery department of Pall Mall Medical. We...

  • Booking Coordinator

    7 months ago

    Manchester, United Kingdom D A Languages Full time

    **Booking Coordinator - Out of Hours Weekends (Saturday's and Sunday's - 9am - 5.30pm)** **About The Role** Due to our ongoing growth, were looking for Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs. As a Booking Coordinator, based in the Operations Department, you will provide support to...

  • Booking Coordinator

    7 months ago

    Manchester, United Kingdom D A Languages Full time

    **Booking Coordinator - Out of Hours Weekends (Saturday's and Sunday's - 13:30 - 22:00)** **About The Role** Due to our ongoing growth, were looking for Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs. As a Booking Coordinator, based in the Operations Department, you will provide support to...

  • Hybrid Working Bookings Manager

    3 weeks ago

    Manchester, United Kingdom Office Angels Full time

    We are expanding our team in Manchester City Centre and are looking for a motivated and talented individual to join us as a bookings coordinator.This part-time role offers flexibility, with hours available between 15-26 per week, Monday to Friday 4pm-8pm and Saturdays 10am-4pm.As a bookings coordinator, you will be responsible for coordinating and scheduling...

  • Travel Booking Coordinator

    1 month ago

    Manchester, United Kingdom Travel Trade Recruitment Limited Full time

    Are you a skilled administrator with a passion for travel looking to combine your expertise in administration with your knowledge of the travel industry? If so, this role may be of interest to you.The purpose of this role is to ensure that online bookings are correctly administrated and accurately loaded into our back-office system.Re-book customers'...

  • Booking Clerk

    4 weeks ago

    Manchester, United Kingdom Adecco Uk Limited Full time

    Are you looking for a role in the healthcare sector?Do you have excellent organisational skills and a passion for providing exceptional service?We have an exciting opportunity for a booking clerk to join our client's team in Trafford.As a booking clerk, you will play a vital role in supporting the frontline healthcare services provided by our client.You will...

  • Manchester City Centre Booking Professional

    3 weeks ago

    Manchester, United Kingdom Office Angels Full time

    Do you have exceptional customer service skills and a passion for delivering best-in-class service to clients?If so, we would love to hear from you about our part-time bookings coordinator opportunity in Manchester City Centre.This role offers the chance to work in a fast-paced and dynamic environment, with opportunities for growth and...

  • Elective Care

    4 days ago

    Manchester, United Kingdom TOTALLY Careers Full time

    Elective Care - Booking Clerk Urmston, Manchester M41 5SL, UK 27 December 2024 About the Role: Partnering with the NHS, we are seeking a Patient Coordinator to join our team. Your primary responsibility will be managing referrals, appointments, and theatre lists, ensuring accuracy, efficiency, and a patient-centred approach. This role supports the...

  • Booking and Scheduling Coordinator Rmch

    7 months ago

    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    We are looking for two dynamic individual to join out Outpatient Coordinator's Team based within the Royal Manchester Children's Hospital at Manchester University NHS Foundation Trust. Duties will include appointment bookings within the current waiting times, cancellation of clinics and arranging additional clinics. You should have good IT skills and be...

  • Bookings and Bowling Coordinator

    6 months ago

    Manchester, United Kingdom Dog Bowl Full time

    We are a Bar, Restaurant, Bowling alley & Retro Arcade bar located in Manchester City centre on Whitworth Street west. **We are looking for**: **1 Full Timer: 35 - 40 hours a week** **1 Part Timer: 20 - 25 hours a week** We are open 12pm - Midnight Sunday - Thursday and 12pm - 2am Friday & Saturdays. **No Bullshit - we’re just good people**: - Paid...

  • Customer Service

    4 weeks ago

    Manchester, United Kingdom Adecco Uk Limited Full time

    Are you looking for a temporary role in the healthcare sector?Do you have excellent organisational skills and a passion for providing exceptional service?We have an exciting opportunity for a booking clerk to join our client's team in Trafford.As a booking clerk, you will play a vital role in supporting the frontline healthcare services provided by our...

  • Book-keeping and Payroll Coordinator

    3 weeks ago

    Greater Manchester, United Kingdom Adele Carr Full time

    Job Summary:Adele Carr is seeking a highly skilled Book-keeper to join their team. As a Book-keeper, you will be responsible for maintaining accurate financial records, processing invoices, and managing payroll for 26 employees. This is an excellent opportunity for someone who wants to develop their skills and take responsibility for the whole function.The...

  • Outpatient Booking Co-ordinator Rmch

    1 day ago

    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a motivated individual to join the outpatient department within RMCH as a booking coordinator. We are looking for a dynamic individual to join out Outpatient Co-ordinator's Team based within the Royal Manchester Children's Hospital at Manchester University NHS FoundationTrust. Duties will include appointment bookings...